Customer Program Manager

Canatu (CANATU, Nasdaq First North, Finland) is a fast-growing deep technology company creating advanced carbon nanotubes (Canatu CNTs), related products, and manufacturing equipment for the semiconductor, automotive, and medical diagnostics industries. Together with pioneering companies, Canatu transforms products with nano carbon for a better tomorrow.

Canatu's versatile platform technology has broad potential applications. Its current core includes CNT membranes for extreme ultraviolet (EUV) processes in the semiconductor industry, enabling the manufacturing of the most advanced chips, as well as film heaters for advanced driver-assistance systems (ADAS) in the automotive industry. Additionally, electrochemical sensors for medical diagnostics are in the development phase. Canatu’s patented CNT reactors and Dry DepositionTM method yield clean and pristine CNTs. The company operates through two business models: selling CNT products directly, as well as selling CNT reactors and licensing the related technology so that customers can produce CNT products under a limited license.

Headquartered in Finland, Canatu also operates in the US, Japan, and Taiwan. Founded in 2004 as a spin-off from Aalto University’s Nanomaterials Group, Canatu currently has around 140 employees representing over 35 nationalities, with 20 per cent holding or pursuing doctorates. Discover more at www.canatu.com and follow us on LinkedIn.

We are seeking an experienced and passionate

Customer Program Manager

to lead programs focused on developing and delivering CNT-based EUV pellicle technology to global leaders in semiconductor manufacturing.

Responsibilities:

• Lead customer projects and programs to ensure high quality and on-time delivery of Canatu solutions for desired market outcomes-Canatu's customers are highly demanding, and our projects often push the boundaries of technology, venturing into new territories and domains. You will engage continuously with the customer to ensure we understand their requirements and drivers, and keep them updated on project progress. You will provide clarity, targets, and plans to the internal development team.

• Lead the assigned Canatu team: ensure clarity of targets, deliverables and timelines, and create a collaborative and positive working environment where the team is able to deliver at its highest level-You will oversee a portfolio of technically demanding development and delivery projects. These projects typically involve delivering and customizing Canatu’s CNT reactors and processing tools, and fine-tuning industrial processes to meet customer requirements. You will work closely with both the customer’s and Canatu’s Engineering, Supply Chain teams, and subcontractors.

• Establish the project plan: together with the customer, define project scope including project deliverables and securing the necessary resources-You will create program and project plans with the customer and/or internal development teams, ensuring that projects are delivered as planned, with high quality and on time. Success for you and the program team means delivering our products to successfully to market and ensuring customer satisfaction.

• Drive project execution-You will ensure projects are delivered within agreed scope, budget, schedule, and quality. Track project activities, create high-quality project documentation, and monitor and manage project risks and any critical issues.

• Lead Customer and Partner engagement-You will serve as the primary interface towards the customer for product and technology topics, manage customer relationship by building confidence and trust, and ensuring project progress.

• Contribute to developing the Business Unit work practices-You will identify opportunities to simplify processes, methods, and tools. Drive improvement activities related