Senior Director, Global Communications and Customer Advocacy

Permutive is a real-time data platform that empowers publishers and advertisers to address all of their audiences, whilst protecting consumer privacy and respecting user consent.

Our unique technology sits behind some of the world's largest publishers such as News Corp, Hearst, BuzzFeed, The Guardian, Conde Nast International to name a few — we enable them to understand and personalise user experiences for hundreds of millions of people every month.

You'll love working with us if you're excited about collaborating with brilliant colleagues, embracing autonomy and responsibility, and tackling challenges that will drive us forward. It’s a great time to join and become a key contributor in shaping Permutive for the future.

Thanks to our category-defining edge technology, we've attracted the attention of global investment partners like EQT Ventures, Octopus Ventures, ACE & Company, and SoftBank Investment Advisers. Additionally, we are listed among YCombinator’s Top 150 companies of all time.

About the Team 

This is a pivotal time for the marketing team at Permutive. We’re purposefully expanding the team, with the ambitious goal of achieving significant growth and cementing our market-leading position. We are a small but mighty team of believers, and we are serious about evolving our function. To achieve this, we’re looking for individuals with specific expertise, and this is one of the key roles for our evolution. 

Operating at pace, our team tests, iterates, and adjusts, freely sharing our learnings. With a clear vision of excellence, we possess the know-how to deliver real value to the business. We now need more experts to join us!

What you’ll be doing 

• A proven global Communications Leader, with a B2B SaaS background, you’ll be responsible for building and owning a full stack Communications and Customer Advocacy function for scale, creating and executing a category leading strategy at pace, and liaising with external and internal stakeholders to achieve goals.
• Setting up the global Communications function for scale, whilst building robust Internal Communications, Employee & Customer Advocacy, Brand & Talent Brand, Analyst Relations, Investor Relations and Community programmes.
• Set ambitious goals, and define strategic and executional priorities, creating the infrastructure to deliver them.
• Be a key architect of our Brand story, offering data-driven guidance, and testing and iterating over time
• Partner with our marketing teams on integrated campaigns, helping to guide our acquisition strategy
• Work closely with the go-to-market teams to find news and customer stories, and build data-based narratives, whilst also finding ways to support deal outcomes.
• Build our social advocacy strategy, and roll out the processes and tools to deliver.
• Be our domain expert, helping guide the wider strategies of the business
• Lean on your experience of Customer Advocacy to create a world class programme, leading the community, and finding value for all parties.

What you’ll need?

• Extensive experience of leading external Communications teams in multi-geography scale-up environments, and delivering above expectations on all metrics.
• Exceptional communication skills, both verbal and written, and a strong presentation pedigree, with executive presence
• Proven track record in all Communications functions, able to set challenging goals and execute successfully.
• Expertise in building teams, internal and external, virtual and structural, and building a compelling vision for all
• Passion for storytelling, and an accomplished news hound
• Preference for working in a collaborative, cross-functional capacity
• Exceptional project management skills, and experience of handling multiple projects, end-to-end
• Metrics-driven, analytical mindset
• A bias for action, and ability to work in a fast paced environment with continuous change
• A competitive spirit, a history of helping Brands punch above their weight

We’ll be excited if you also have… 

• Experience of building strategies and executing programmes in the UK and EMEA, as well as other regions
• A track record of winning awards for brands and customers
• An established network of external communications channels

What we are offering...

We take a structured, objective approach to salary-setting, which is based on marketing information, our compensation strategy, and your experience and capability assessed through our interview process. For a typical candidate who meets our requirements, we pay a base salary between $265,000 to $285,000 with a 20-25% performance-based bonus. 

Permutive Benefits