GISTO Lead Senior Specialist

<p><b>The Company</b></p><p></p><p>PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. </p><p></p><p>We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.</p><p></p><p>We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. </p><p></p><p>Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.</p><p></p><p></p><p><b>Job Description Summary:</b></p>As a GISTO Senior Specialist, you will review and investigate as necessary and support wider GISTO team members in reviewing customer identity and transactional activities across multiple internal and external platforms to ensure compliance with regulatory standards and mitigate financial risks associated with potential money laundering and terrorist financing activities. Your efforts will align with PayPal’s Ethics and Compliance Standards, as well as obligations to relevant regulations and governing authorities.<br/>In this role, you are expected to be a Global Customer Identity and Sanctions Investigator subject matter expert with a specific emphasis on ensuring your product knowledge remains current by working all workflows on a recurring schedule. You will support the wider team and various stakeholders to ensure that GISTO Organization remains compliant with all relevant regulations. Additionally, you will be expected to regularly rotate through assigned teams and daily tasks.<p></p><p><b>Job Description:</b></p><p><b>Meet our Team:</b></p><p></p><ul><li>Everything we do on a daily basis has one overarching goal: maintaining our regulatory obligations and ensuring a customer-centric approach.</li><li>We strive to be best in class specialists who are constantly learning and developing our skills through best practice sharing and relevant training.</li><li>We work as a team and collaborate closely with our partners in the GSICPI teams to serve our customers and community by providing a safe and secure financial service platform.</li><li>We encourage self-development, promote immense talent, and recognize hard work and achievements towards providing career growth opportunities.</li><li>We understand that each person is different, so we pride ourselves in being a diverse and inclusive team, providing support and promoting wellness across Globe.</li></ul><p></p><p><b>Your way to impact:</b></p><p></p><ul><li>Provide product knowledge expertise to elevate team performance metrics, fostering a collaborative environment and alignment with organizational goals.</li><li>Lead on- going Enrichment reviews and Quality calibrations, offer constructive feedback to drive continuous improvement in quality standards and ensure adherence to SOP, BPL, and other available resources.</li><li>Prioritize and analyze escalations, collaborate with stakeholders to implement necessary changes, and provide insightful reporting to enable informed decision-making and enhance operational effectiveness.</li><li>Be a Global Customer Identity and Sanctions Investigator subject matter expert.</li></ul><p>  </p><p><b>Your Day to Day:</b></p><p><b>GIS