Lead Medical Assistant ( Women's Pelvic Restorative Center)

Company Description

We are a group of providers united by our clinically integrated, high-performance network and shared belief that physician autonomy is key to improving healthcare. As a physician-led medical group, we provide the tools, talent, and technology that enable you to improve patient care and your practice’s economic outcomes. We remove administrative work to help you transition to and thrive in value-based care so you can focus on patients, not paperwork and policy.

Job Description

**THIS IS NOT A REMOTE POSITION, THIS IS AN IN PERSON OPENING**

The Lead Medical Assistant for the Women's Pelvic Restorative Center is responsible for providing high-quality, patient-centered care while effectively managing resources and maintaining professional relationships with physicians and staff. This role requires a comprehensive understanding of non-judgmental care and the ability to address the psychological and emotional needs of patients.

Essential Duties and Responsibilities:

          Patient Care Management:

• Conduct thorough patient intake, including accurate documentation of symptoms, medications, and vital signs
• Assist physicians, residents, and fellows with examinations and procedures
• Administer injections and provide patient education on self-administration when necessary
• Recognize and respond appropriately to urgent or emergency situations
• Maintain strict patient confidentiality and adhere to HIPAA regulations

          Surgical Coordination:

• Schedule surgical procedures with precision and attention to detail
• Obtain necessary authorizations for surgical clearance
• Coordinate pre- and post-operative care

          Clinical Operations:

• Ensure proper maintenance and sterilization of medical equipment and supplies
• Implement and follow infection control protocols
• Maintain a safe and sanitary environment for patients and staff

           Administrative Responsibilities:

• Manage patient records, including accurate charting and proper flow of medical documentation
• Coordinate with other departments for patient referrals and specialized care
• Assist in the orientation and training of new staff members

          Communication and Patient Education:

• Provide comprehensive patient education on various health concerns, office procedures, and treatment plans
• Conduct effective telephone triage, evaluating the urgency of patient needs
• Maintain clear and professional communication with patients, families, and healthcare team members

          Quality Assurance:

• Adhere to organizational policies, regulations, and procedures
• Participate in continuous quality improvement initiatives
• Stay informed about current trends and advancements in OB-GYN and infertility care

           Additional Duties:

• Perform any additional tasks as assigned by the physician, Division Administrator, or Nurse Practitioner/Physician's Assistant
• Demonstrate flexibility in work assignments and willingness to adapt to changing priorities

This position requires a high level of professionalism, attention to detail, and the ability to work effectively in a fast-paced, high-stakes medical environment. The Lead Medical Assistant must consistently demonstrate sound judgment, discretion, and a commitment to excellence in patient care.

Qualifications

• Minimum of 2 years experience as a Medical Assistant, with specific expertise in OB/GYN, is mandatory.

• Comprehensive understanding of organizational policies, regulations, and procedures pertaining to patient care administration is required.

• Proficiency in operating medical equipment and instruments for patient care is essential.

• Thorough knowledge of common safety hazards and precautions to maintain a secure work environment is crucial.

• Demonstrated ability to identify problems and propose effective solutions is imperative.

• Proven track record in establishing and maintaining professional relationships with patients, medical staff, and the public is necessary.

• Strong commitment to maintaining quality control standards is required.

• Demonstrated capacity to react calmly and effectively in emergency situations is vital.

• Ability to interpret, adapt, and apply guidelines and procedures with precision is essential.

• Excellent communication skills, both verbal and written, are mandatory.      

          Education and Certification Requirements: