Sr. Manager, Sales Learning & Development

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary:

The Senior Manager, Sales Learning & Development is responsible for defining and leading Xylem’s global sales learning strategy to build world‑class commercial capabilities across the enterprise.  This role leads a team of four Sales L&D professionals who design, deliver, and continuously improve sales training programs aligned to Xylem’s growth priorities and go‑to‑market strategy.  The Senior Manager partners closely with Global Sales Excellence leaders, Sales & Commercial Excellence leaders in the Segments, subject matter experts, Xylem’s Learning Core Committee, and Xylem’s HR leaders to translate capability gaps into effective learning journeys, ensure high adoption and impact, and rigorously track return on investment through measurable performance outcomes.

Essential Duties/Principal Responsibilities:

• Define and continuously evolve Xylem’s global Sales Learning & Development strategy in alignment with Commercial Excellence priorities and business growth objectives
• Lead, coach, and develop a team of four Sales L&D professionals responsible for designing, delivering, and improving global sales training programs
• Partner with Global Sales Excellence, Segment Sales & Commercial Excellence leaders, and subject matter experts to define required commercial capabilities and skills across the sales ecosystem
• Identify capability gaps using performance data, stakeholder input, and business priorities, and translate them into a prioritized pipeline of learning needs
• Design and oversee integrated sales learning journeys aligned to commercial capabilities, audiences, and stages of development, while maintaining flexibility to adapt as organizational needs evolve
• Collaborate closely with HR leaders to align learning strategies with emerging sales role definitions, competency frameworks, and career architecture as standards are established
• Prioritize learning initiatives based on business impact, readiness, scalability, and resource capacity.
• Drive the development, curation, and governance of high‑quality sales learning content, tools, and enablement assets, including reviewing and evaluating existing learning materials, taking a comprehensive inventory, and cataloging assets into a searchable, scalable repository that enables reuse, continuous improvement, and efficient leverage of proven content across the enterprise
• Determine the most effective learning modalities (e.g., live, virtual instructor‑led, blended, self‑paced e‑learning) to maximize engagement, effectiveness, and global reach
• Select, manage, and leverage external learning vendors and partners where appropriate, ensuring alignment with Xylem standards and value expectations
• Build, upskill, and leverage internal facilitators to deliver consistent, high‑impact learning experiences across regions
• Establish and track Sales Learning & Development ROI by measuring participation, engagement, capability uplift, and commercial performance outcomes
• Communicate progress, insights, and results to senior stakeholders, using data to drive continuous improvement and informed decision‑making

Key Experiences:

• Experience leading sales learning, sales enablement, or commercial capability initiatives with a focus on evaluating, optimizing, and scaling existing content and programs
• Demonstrated success assessing current learning assets, consolidating and rationalizing content, and building structured repositories that improve accessibility and reuse
• Experience designing learning strategies that balance new development with enhancement of proven materials and best practices
• Proven ability to partner with Sales Excellence, HR, and business leaders to align learning investments to prioritized capability needs and evolving standards
• Experience managing and developing teams responsible for learning design, facilitation, and program execution
• Hands‑on experience selecting, managing, and collaborating with external learning vendors to complement internal capabilities rather than duplicate them
• Track record of measuring learning effectiveness and ROI using participation, engagement, and performance metrics

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