Senior Associate, Business Development

<p><b>About Klook</b></p><p></p><p>We are Asia’s leading platform for experiences and travel services, and we believe that we can help <b>bring the world closer together through experiences</b>.<br/> </p><p>Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.<br/> </p><p>Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.<br/> </p><p>We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:<br/> </p><ul><li><p>Customer First</p></li><li><p>Push Boundaries</p></li><li><p>Critical Thinking</p></li><li><p>Build for Scale</p></li><li><p>Less is More</p></li><li><p>Win as One</p></li></ul><p></p><p>We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!</p><p></p><p></p><p><span>We are expanding our Europe Business Development team and are looking for a Senior Associate to play a key role in developing one of the following key markets: Italy, France, Germany, or Spain.</span></p><p></p><p><span>This is a market- and language-specific role. </span><i>Applicants must be fluent in English and native-level in either Italian, French, German, or Spanish</i><span>. Knowledge of the respective local travel market is a plus. </span></p><p></p><p><span>You’ll work closely with our Business Development Managers and Supply Leads to enable success for our growing pool of merchant partners — from iconic attractions to hidden gems. This is a hands-on role that blends operations, relationship management, and creative problem-solving to help our partners thrive on Klook.</span></p><p></p><p><b><b>Here’s a closer look at what you’ll do</b></b></p><p></p><p><b><span>1. Market-Specific Business Development &amp; Relationship Management</span></b></p><ul><li><p><span>Support destination management and supply strategy in <span>[Italy/France/Germany/Spain],</span> focusing on key regional markets and top destinations</span></p></li><li><p><span>Contribute to growing and optimizing Klook’s supply by developing local market insights, identifying potential partners, and supporting onboarding and engagement efforts</span></p></li><li><p><span>Act as key operational contact for core merchant partners, ensuring long-term success through proactive communication, issue resolution, and partner satisfaction</span></p></li><li><p><span>Represent Klook on the ground with professionalism and credibility, engaging with merchants and institutions with a customer-first, solutions-oriented mindset</span></p></li></ul><p></p><p><b><span>2. Strategic Account Support</span></b></p><ul><li><p><span>Work closely with regional leads and colleagues across departments like Finance, Customer Service, Tech, and Marketing to drive execution for high-priority accounts</span></p></li><li><p><span>Own key operational workflows such as onboarding, inventory setup, settlement reconciliation, customer support, and API operations</span></p></li></ul><p></p><p><b><span>3. Growth &amp; Sales Optimization</span></b></p><ul><li><p><span>Accelerate growth by identifying opportunities to boost sales, enhance activity pages, and ensure our supply remains competitive and aligned with Klook’s quality standards</span></p></li><li><p><span>Make an impact by identifying areas for improvement across different processes and systems</span></p></li></ul><p></p><p><b><span>4. Operational Excellence</span></b></p><ul><li><p><span>Build strong working knowledge of Klook’s backend and frontend tools, systems, and processes to ensure smooth day-to-day operations and continuous improvement across the merchant journey</span></p></li><li><p><span>Onboard new travel products - this can range from tours, workshops, unique experiences or even concert tickets</span></p></li><li><p><span>Update and manage existing travel products - with critical schedule and inventory information as the needs of our merchants adapt</span></p></li></ul><p></p><p><b><b>Who you are </b></b></p><ul><li><p><span>Detail-oriented and organized, with the ability to manage multiple priorities efficiently</span></p></li><li><p><span>A strong communicator who builds trust with both internal teams and external partners</span></p></li><li><p><span>Comfortable working independently and collaboratively across local and overseas teams</span></p></li><li><p><span>Self-driven and unfaz