Sr. Director, Product Communications

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are Snapchat, a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles.

The Snap Communications team conveys Snap’s mission, vision and values to Snapchatters, advertising partners, content partners, investors, policymakers, and Snap team members. 

We’re looking for a vibrant Sr. Director to lead our global product communications. This position requires extensive experience in communications, leadership, and knowledge of the tech industry, particularly consumer software and hardware. 

What you’ll do:

• Develop and lead Snap’s global product communications strategy, inclusive of Snapchat (Chat, Camera and Spotlight), Snap AR, Spectacles, and Snap OS, among other products

• Formulate and execute key strategies that have a positive impact on Snap's reputation and achieving our long-term vision 

• Directly run all US product comms, and provide senior oversight to EMEA and APAC team members to ensure effective global rollouts of all product, feature and platform policy initiatives

• Partner closely with leaders across Snap’s product, engineering, partnerships, talent, research, policy, and T&S teams to drive meaningful collaboration, manage fast-paced media cycles, and ensure alignment on desired outcomes

• Oversee all communications for our annual Snap Partner Summit

• Maintain a deep understanding of Snap’s business goals so that our product narratives ladder up to our key objectives of driving revenue, growing our community, and leading in AR 

• Effectively roll out all new products, features, and platform policy updates, and surface proprietary technical research to advance our business goals and bolster our recruiting capabilities

• Help grow our competitive edge in augmented reality (AR) and wearables through strategic storytelling

Knowledge, Skills & Abilities:

• Strong command of the tech, media, and popular cultural landscapes, with experience being of counsel to senior stakeholders, preferably in-house and at a publicly traded company

• Deep knowledge of cutting-edge technology (ideally AR, developer ecosystems, and/or wearables or hardware), with an interest to go deep and learn more

• Intellectual curiosity and a willingness to experiment in order to learn and identify creative solutions

• Strong people management and leadership skills

• Ability to thrive in a fast-paced environment and independently manage multiple complex projects simultaneously

• Ability to build strong working relationships cross-functionally and across different time zones

• Ability to balance critical thinking with tactical execution and attention to detail, in the face of frequent inbound enquiries and other requests

• Excellent news and overall judgment, as well as exceptional writing and communications skills

• Able to serve as a Snap spokesperson as needed

Minimum Qualifications:

• BS/BA degree or equivalent years of experience

• 5+ years experience managing people

• 15+ minimum years communications experience

If you have a disability or special need that requires accommodation, please don’t be shy and provide us some information.

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