Sr. Process Consultant

Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Process Consultant will represent Beckman Coulter Diagnostics working within a complex, team based selling process targeting prospective and current customers.  The Process Consultant will work directly with clinical laboratory staff and lab leadership to provide expert, data-driven analysis of current clinical lab processes and operations in order to recommend improvement strategies and laboratory testing solutions that create flow, deliver efficient operations and ultimately positively impact patient care. This role will manage laboratory process evaluations and reviews to then lead the implementation of improvement strategies based on the principles of continuous improvement available through the Danaher Business System.

This position is part of the Workflow & IT Solutions sales team. This is a remote based position supporting key customers across the US and Canada and may travel up to 75% of the time in North America for on-site work with clinical laboratory clients.  At Beckman Coulter, our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

In this role, you will have the opportunity to:

• Work with NACO Lab Automation Sales Managers and cross functional sales teams to identify automation-ready customers for process improvement implementation and reference site development

• Conduct onsite evaluations of the customer’s total laboratory operation
  Collect, gather, parse and analyze system and automation performance data using excel-based analytics

• Identifying process improvement opportunities in the pre-analytical sample processing area and in post-analytical sample and result management; Make recommendations that will result in improved laboratory performance; Facilitate various continuous improvement events at the customer site to help them meet predetermined goals

• Work with customers to establish clear expectations and metrics for performance if/when recommendations are adopted

• Develop and nurture relationships with key customers through identification and implementation of best practices, ensuring delivery of promised outcomes after implementation of new DBS/Beckman Coulter automation solutions as well as through supporting growth and optimization of operations throughout the length of the customer-manufacturer relationship
   

The essential requirements of the job include:

• Requires a Bachelor’s degree with 5+ years of experience in fields such as Clinical Lab Science, BioMedical Engineering, Industrial or Process Engineering.

• Systems thinking to enable laboratories to significantly improve performance

• Excellent customer-facing presence, presentation and communication skills required; Experience using Microsoft PowerPoint to create presentations and other customer-facing deliverables

• Experience as a practitioner of lean and continuous improvement with experience using tools for advanced process analysis and improvement

• Knowledge of Excel as an analytics platform for large data sets is required

It would be a plus if you also possess previous experience in:

• Experience as a facilitator of process improvement events within or outside of the laboratory setting is preferred

• Experience with Microsoft Visio and Computer-Aided Design (CAD) in any program or platform is  preferred

• Demonstrated competencies in areas of continuous improvement, process analysis, laboratory operations, data management and analytics, laboratory automation, system integration and implementation are strongly desired
   

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a rem