Delivery Manager

Exactera has offices in New York City, Tarrytown NY, St. Petersburg FL, London, and Argentina. 

Compensation $60,000 - $70,000 per year

Role Review:

Delivery Managers work to ensure the team’s success in delivery, primarily by helping to identify and especially remove impediments impacting the team’s ability to deliver. A Delivery Manager supports multiple cross-functional product teams (squads), and serves as the Scrum Master for each of those product teams. 

Responsibilities:

• Constantly looking to identify impediments early, actively working to resolve those impediments, and escalating when needed.
• Management and tracking of cross-team/squad dependencies.
• Management and tracking of all high-integrity commitments, and providing insights to stakeholders.
• Provides proactive visibility and effectively communicates delivery targets, commitments, progress, and forecasting.
• Works to minimize meetings and ceremonies, but when they are needed, they are well-run and efficient.
• Encourages a culture of team-driven decision-making and commitment. Encourages team trust and facilitates team-building events.
• Where appropriate, coaches the teams to improve collaboration and outcomes (coaching is the primary responsibility of teams’ managers) 

What You Will Need to Succeed:

• Good general understanding of how large-scale software systems are designed, built, tested, deployed, and into the hands of customers.
• Strong understanding of delivery and go-to-market methods and metrics.
• Good general understanding of the role of product managers, product designers, engineers, quality assurance, DevOps, and product marketers.
• At least 3 years of experience working in the engineering organization of a product company using common Agile methods (Scrum, Kanban, XP). The years of experience is less important than being able to demonstrate how they have provided value to teams.
• The mindset and skill set of a Certified Scrum Master that understands we are building a generative culture focusing on outcomes, not outputs

What We Offer:

Great team culture, career development, great compensation package and benefits, and an unparalleled experience as part of one of the most advanced teams in the world. With a company culture that provides ample opportunities to be recognized, build valuable skills, and grow your career.

About Us:

Exactera, a pre-IPO SaaS company, is the global leader in technology driven tax solutions. Founded in 2016, we stand at the intersection of human and machine intelligence. We have offices in New York, Florida, London and remote employees across the United States and Argentina.  Through our AI and cloud-based technologies, we deliver superior solutions to our corporate tax customers. As a result, Savant Venture Fund and Insight Partners have invested over $100 million in funding to support our growth.

We are committed to promoting the values of diversity and inclusion throughout the business. Whether it is through recruitment, retention, career progression or training and development, we are committed to improving opportunities for our people regardless of their background or circumstances.