Jobs and Careers

Director, Site Reliability Engineering

Germanyfull_timeVerifiedPosted 4 Dec 2025

About the role

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview:

Brainloop, a Diligent brand is seeking an experienced and visionary technical leader to lead its Munich technology operations and drive the modernization of its infrastructure landscape. This is a hybrid role, combining technical transformation leadership, client-facing engagement, and site management responsibilities. The role bridges offers overarching strategic vision of our technology with the delivery focus of a Director of Site Reliability Engineering (SRE), ensuring operational excellence, cloud transformation, and alignment with business objectives.

The Site Leader will oversee the Site Reliability Engineering (SRE) and Infrastructure Operations functions, managing outsourced data centres and cloud migration projects on AWS ecosystem. Acting as both a local leader and technical authority, this person will ensure the reliability, scalability, and performance of mission-critical systems while fostering innovation and collaboration across teams.

Key responsibilities:

Execute and oversee the management of outsourced data centers ensuring strong security/compliance alignment.
Drive and oversee the tech transformation projects including cloud readiness, cloud migration to AWS ecosystem.
Establish and maintain SRE best practices, ensuring reliability, scalability, and operational excellence.
Act as the executive leader on site, ensuring effective communication between global and local teams.
Drives a culture of operational excellence, continuous improvement and customer obsession
Oversee and optimize relationships with outsourced data center and technology partners.
Negotiate service levels, ensure compliance, and manage vendor performance.
Collaborate with internal stakeholders (Sales, Product, Security, and Operations) to ensure delivery of best-in-class services
Serve as a technical and commercial interface with key enterprise clients in the DACH region.
Translate complex technical concepts into clear business outcomes for customers and executives.
Represent Brainloop and Diligent at customer meetings, industry events, and executive briefings.

Required Experience/Skills

10+ Years’ experience in Build and Release Engineering/ Site Reliability.
Bachelor’s degree in computer science, Engineering, Math, or related field.
Proven experience managing outsourced data center services, operations and hands-on experience leading large-scale migration programs in AWS ecosystem.
Strong vendor management and contract oversight experience.
Executive-level client-facing capability and comfort representing the company in high-stakes settings.
Strong people leadership skills, with experience managing and developing technical teams.
Fluent in German and English.

Preferred Experience/Skills