Director, Agency Asset Management, Special Servicing Lead
Capital OneAbout the role
The Agency Multifamily Asset Management Director of Special Servicing will be responsible for the daily oversight of heightened risk multifamily loans. The position will include fostering partnerships with Agency representatives, engaging and developing staff, managing operational and credit risk, and developing relationships with internal partner groups. Additional areas of responsibility include procedures, governance, technology, and training related to the functional areas covered. Capital One’s Commercial Bank looks for its leaders to demonstrate client focus, inspirational leadership, integrated problem solving and domain expertise. This role will report to and work closely with the Head of Agency Asset Management.
Responsibilities:
Lead ongoing risk analysis across the heightened criticized and special servicing portfolio, ensuring timely risk detection and appropriate monitoring
Oversee the preparation of action plans in support of resolution strategies while enforcing default remedies under loan documents
Provide on-going training and development to Associates and collaborating on risk mitigation related asset management experience preferably in managing Fannie Mae or Freddie Mac multifamily loans
Strives to achieve the highest net recovery for liquidated loans by minimizing the expense of management, ensuring effective timeline management and disposition of assets
Monitors exception reports and controls to ensure accuracy.
Subject matter expert on Agency special servicing
Participates in the development and/or implementation of technology for use in the area of responsibility to achieve operational efficiencies
Ensure special servicing processes and procedures are maintained and adhere to lender requirements to drive process improvement and ensure operational efficiency
Building solid partnership with internal Bank partners from production, risk, servicing, underwriting, technology and others
Basic Qualifications:
Bachelor's Degree or military experience
At least 7 years of asset management experience managing Fannie Mae and Freddie Mac multifamily loans
At least 7 years of experience managing a team
Preferred Qualifications:
At least 8 years of experience in commercial real estate
At least 8 years of asset management experience with managing Fannie Mae and Freddie Mac multifamily loans
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Charlotte, NC: $205,400 - $234,400 for Agency Asset Manager IV
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed toApply for this role
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