Operations Intern- Sacramento Fall 2024

ORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.  In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
The Operations department works behind the scenes of WR Sacramento by running the financial operations and IT functions. To ensure smooth operations to continue supporting the mission and vision of the organization, the Operations department handles financial transactions, record maintenance, and IT system management. 

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operations Intern [Operations Associate] 
• Get insight into the full scope of nonprofit management through the Operations Department with budget and finance, fundraising, grants, payroll, human resources, and in-kind donations 
• Supports the financial operations of WR Sacramento with financial transaction and record maintenance to ensure smooth operations 
• Maintain accurate and up-to-date financial records   
• Ensure compliance with financial policies and procedures     
• Assist with the management of facilities and office equipment 
• Ensure compliance with organizational policies and procedures 
• Continuously evaluate and improve operational processes and systems 
• Other duties as assigned   
IT Support Intern [Operations Associate] 
• Support the IT department with creating systems to meet the needs of clients and staff as well as providing training and tech support to improve programs 
• Manage IT systems with troubleshooting and resolving IT issues for staff.   
• Ensure data security and backup procedures are in place and followed.     Help manage relationships with IT vendors and service providers   
Office Support (Front Desk) Intern [Welcoming Center Caseworker] 
• Works in the Operations Department to fill gaps in services and follow through on referrals made to walk-in clients 
• Provide linguistically and culturally responsive case management and service coordination for immigrants and refugees 
• Communicate regularly with service providers in the following fields: healthcare, housing, education, employment, public benefits 
• Provide emergency services and crisis intervention for immigrants and refugees to stabilize the client's conditions and help find immediate solutions 
• Provide referrals for services not offered in-house and follow through to ensure those referral services are received 
• Succinctly and efficiently document services provided in WR Sacramento’s database, Microsoft Dynamics 
• Other duties as assigned 

Knowledge, Skills, & Abilities

• Operations Intern [Operations Associate] 
• Pursuing a Bachelor's degree in Finance, Accounting, Information Technology, or a related field 
• Understanding of overall financial principles and practices   
• Strong communication and interpersonal skills 
• Excellent problem-solving and analytical skills   
• IT Support Intern [Operations Associate]
• Solid knowledge of IT systems and infrastructure.   
• Excellent problem-solving and analytical skills.     
• Ability to manage multiple tasks and meet deadlines.     
• Strong communication and interpersonal skills.       
•  Office Support (Front Desk) Intern (Welcoming Center Caseworker)
•  Fluent in another language such as Arabic, Dari, Karen, Pashto, Spanish, Swahili, Ukrainian, or Rohingya 
• Valid driver’s license, reliable access to an insured vehicle and clean driving record 
• Lived or professional experience with immigrant and refugee service providers  Good oral and written communication skills 

Requirements