Claims Transformation Program Manager

Claims Process Transformation

NYC or Chicago – Hybrid

Who We Are

SiriusPoint is a global underwriter of insurance and reinsurance. We utilize deep risk capabilities to protect our customers and provide intelligent risk solutions to clients and brokers around the world. ​Bermuda-headquartered and listed on the New York Stock Exchange (SPNT), we work as ‘One SiriusPoint’, to apply expertise and underwrite risks across our four operational areas - International Insurance, North American Insurance, Global Accident and Health, and Global Reinsurance.​

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We have underwriting hubs in Bermuda, Liege, London, New York, Stockholm and Toronto, and licenses to write Property & Casualty and Accident & Health insurance and reinsurance globally. ​

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Join Our Team  

We are seeking a skilled IT Integration Manager with deep technical expertise to lead and oversee IT initiatives for the Claims function at SiriusPoint. The IT Integration Manager will play a critical role in managing where technology can positively impact the claims lifecycle, including areas where claims interact with other business functions (e.g., underwriting, finance, pricing, reserving) and ensuring that technology solutions meet the needs of the function. The ideal candidate will have a strong technical background, exceptional project management skills, and the ability to advocate for the claims function across various IT projects and organisational systems.

• Claims Lifecycle Advocacy: Represent and advocate for the claims function across the entire claims lifecycle, ensuring technology solutions address the unique needs of claims processing, policy administration, and the overall customer experience
• Collaboration Across Functions: Work closely with key stakeholders from IT, data, underwriting, finance, pricing, actuarial, and other business functions that interact with claims to ensure integrated, efficient, and effective processes.
• Program Leadership: Manage end-to-end IT programs related to the claims function, ensuring alignment with the organisation’s broader strategic goals. Lead the implementation of technology solutions that support process redesign, capability development, and efficiency improvements as outlined in the target operating model.
• Technology Requirements Definition: Define and articulate claims-specific technical and business requirements for IT projects that involve or impact claims, including integration with systems such as EDH, Vellum, and other enterprise-wide solutions. Ensure that all Claims requirements are considered in cross-functional IT initiatives.
• System Integration: Oversee the integration of claims-specific processes with other enterprise systems, ensuring smooth data flow, accuracy, and alignment with operational needs.
• Vendor and Stakeholder Management: Collaborate with external vendors, IT teams, and other departments to manage project deliverables, timelines, and expectations. Serve as the primary point of contact for IT-related concerns and initiatives within the claims function.
• Project Management: Lead the planning, execution, and delivery of IT projects, ensuring they are completed on time, within scope, and on budget. Use appropriate project management methodologies (e.g., Agile, Waterfall) to manage project timelines, risks, and resources.
• Risk and Issue Management: Proactively identify and mitigate risks related to IT systems impacting claims. Resolve technical and project-related issues in a timely and efficient manner.
• Change Management: Drive change management efforts to ensure smooth adoption of new systems, tools, and processes within the claims department, including training and support for staff.
• Reporting and Metrics: Provide regular updates on project status, risks, and accomplishments