Coordinator of Military & Veterans Services and School Certifying Official

Title                             

Coordinator of Military & Veterans Services and School Certifying Official

Direct Supervisor       

Associate Vice President for Enrollment Management

Status                          

Full-Time                     

Grade 9                        

Division                       

Enrollment Management & Student Affairs                                

No. Direct Reports       0                                       

Target Weekly Hours  40

Location                      

2807 N Glebe (Main Campus)

Benefits Eligibility      

Yes

JOB SUMMARY

Reporting to the Associate Vice President for Enrollment Management,   the Coordinator of Military & Veterans Services and School Certifying Official is responsible for assisting with all phases of recruitment, retention and certification of all undergraduate and graduate military and veteran students. 

MAJOR DUTIES AND RESPONSIBILITIES

• Counsels and advises prospective military, and veteran students, applicants and family members about opportunities at Marymount University.
• Develops working knowledge of admissions & financial aid processes, academic programs and student life. Excellent oral and written communication skills are essential.
• Provide leadership and strategic direction for the undergraduate and graduate admission military services
•  Position is the primary point of contact for all Veterans Affairs related topics. Serve as primary liaison with faculty and administration for departmental reporting needs.
• Review tuition assistance forms for accuracy and contact students as needed for corrections
• Serves as the primary School Certifying Official (SCO)
•  Provide frontline customer service for prospective VA students via phone, email, walk-in bases;
• Serves as a key member of various teams within the Admissions Office and Enrollment Management division;
• Maintains accurate records regarding military and VA databases, and Slate.
• Assist in developing an effective VA student communication plan
• Participate in all aspects of the VA admission process including processing, reviewing, and evaluating all types of undergraduate and graduate applicant files
• Helps deliver regular enrollment data reports and fulfills ad-hoc data requests for military services.
• Serves as a liaison for the VA with campus and external partners.

• Evaluates applications and supporting materials to recommend admission decisions.

OTHER DUTIES AND ASSIGNMENTS

• Collaborate with the offices of the Registrar and Academic Advising.
• Regular maintenance of Veteran webpages.
• Working on the weekend and nights may be required during the height of the recruiting season.
• Perform other duties as assigned.

JOB REQUIREMENTS

Education                              

Bachelor’s degree required.  

Experience                             

2 – 4 years of admissions experience working in a University setting.

Licenses or Certifications     

Access to a vehicle and a valid driver’s license

Financial Responsibility                    

None.

Supervision                           

None

Special Knowledge    

 Extensive experience with Veterans Affairs and familiarity with military culture. Thorough knowledge of state, federal, VA, and DOD regulations. Comfortable using products within Microsoft office. Familiarity with student information systems. Workday experience a plus.

Excel, Word, PowerPoint; Superior presentation skills.

SPECIAL WORKING CONDITIONS

• None.

Marymount University is an equal opportunity employer. Marymount University does not discriminate on the basis of race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity and expression, marital status, pregnancy, veteran status or any other protected bases under applicable federal and local laws and regulations in any of its programs or its activities, including empl