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Job Details

Under the general direction of a Senior Director- Supply Chain Management, the WSO Solutions Director assumes a lead role to create, implement, and support various systematic solutions that serve Cencora's business requirements. In this role, the WSO Solutions Director leads the technical requirements of projects, coordinates the design and implementation of solutions for the WSO software, and also performs in a lead role to sustain the solution after implementation. The WSO Solutions Director also serves as a lead role in the Operations Analytics initiative using the Manhattan Associates Supply Chain Intelligence system to develop various reporting and datamart capabilities. (Note, “WSO software” describes software for the Warehouse Systems/Operations and includes but is not limited to = PkMS (WM), Slot Optimization (SO), WorkInfo (LM), Supply Chain Intelligence (SCI), Extended Enterprise Management (EEM), Jira, and Confluence.

In a lead capacity, assists the Senior Director- Supply Chain Management with:

• Centralized enhancement process (requirements, designs, coding (ABC or Manhattan), testing, documentation, delivery/deployment) for WSO software.
• Establishing, documenting, communicating, and deploying PkMS Technical Configuration Standards for WSO software.
• Key system contact responsibilities with IT & Manhattan Associates.
• WSO software aspects related to SOX/Audit compliance.
• SDN management, promotion, and change management.
• Assists with server ordering and setup, including coordinating with IT DBAs and Manhattan Associates to install the new environments.
• Assumes system project lead role for WSO software upgrades, including developing cutover plans, conversion utilities, and test plans.
• Directs other Analysts in the completion of the upgrades.
• Directs the maintenance and management of the various Master, Test, and Training environments for the WSO software.
• Architects and leads other systems solutions as business needs arise (RFID, serialization, cross-dock, vendor performance, transportation, etc.).
• Directs the development of tools to improve the management of the WSO software production, test, and training systems.
• Assists the WSO Manager team with trouble-shooting production issues/questions.
• Performs sustainment tasks for the WSO software system, such as monitoring jobs/logs, monitoring report execution times, monitoring server performance, executing purges/file maintenance, etc.
• Coordinates with IT for WSO software “Server Remediation” when hardware needs to be upgraded/replaced.
• Assists the WSO Manager and Labor Management Support teams with WorkInfo technical issues. Examples - logging into WorkInfo using remote desktop to reset the internet connection, correcting Kronos data, fielding WorkInfo technical questions, restarting WorkInfo services, etc.
• Interacts with all levels of personnel, from new associates to executive management.
• Performs other duties as assigned.
• Works evenings, weekends, and overtime as necessary.

Takes a lead role when performing duties, and tasks related to the Supply Chain Intelligence (SCI) reporting system, including (but not limited to):

• Conducts design, configuration, and testing for ETLs (extract, transform, load).
• Creates custom scripts.
• Designs and creates reports, alerts, queries, analysis views, maps, and metrics using the Cognos tools (Report Studio, Event Studio, Query Studio, Analysis Studio, Metric Studio, Map Manager, Go Mobile, etc.). Uses MapInfo tool.
• Designs and creates OLAP cubes using the Cognos tools (Transformer).
• Designs and creates dashboard pages, views, portlets for the SCI User Interface.

Experience and Education:

Requires training in fields such as business administration, accounting, computer sciences or similar vocations obtained through completion of a four-year bachelor’s degree program; normally requires a minimum of five (5) to ten (10) years directly related and progressively responsible experience designing, building, testing and deploying enterprise system solutions. Experience with Manhattan Associates software and Cognos strongly preferred.

Skills and Abilities:

• Previous managerial or project related experience with commercial third-party Warehouse Management Systems