Sr. Director of Product - SmartWallet

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

We are looking for a visionary Senior Director of Product Management to oversee PayPal’s SmartWallet product strategy.

PayPal is on a journey to revolutionize commerce globally, and the SmartWallet plays a central role in that journey. For our consumers, the wallet makes PayPal the smartest and most rewarding way to pay. And for our merchants, the wallet helps bring them customers, amplifying their growth, loyalty and marketing campaigns.

This is where you come in. As the Senior Director of this area, you will set and execute the vision for how we meet deliver on this promise. This is a unique opportunity to do a wide range of work: create new customer experiences enabled by the SmartWallet, build a killer platform that powers PayPal’s many surfaces, and establish innovative partnerships with leading merchants and/or merchant aggregators. You will drive product innovation, enhance user experiences, and unlock business growth by finding new ways to meet our customers’ needs.

Job Description:

In this role, you will be responsible for the following.
• Product strategy and vision: Deeply understand our customers and develop an inspiring product vision for how PayPal can serve them. Create and socialize the narrative within PayPal more broadly to ensure buy-in and support for your vision across the organization.
• Product development and execution: Develop and execute an ambitious product roadmap to make your vision a reality. Use qualitative and quantitate inputs to develop and refine our growth strategy and prioritize efforts. Operate with urgency and focus to ship features that improve the customer experience in a meaningful and material way, and that change the growth trajectory of our business. Partner closely with Marketing and other go to market functions to drive product awareness and adoption.
• Business performance: Assume responsibility for all performance metrics, spanning revenue, margin, and customer adoption and engagement. You will be expected to deliver aggressive growth for the business, and to work with counterparts to establish targets, get buy-in for your plan to hit those targets, and secure the necessary investments to deliver on that plan. Collaborate with the finance and analytics teams to monitor ongoing product performance, and make strategic adjustments as needed to deliver results and meet or exceed targets.
• Leadership and cross-functional partnership: Create a working environment that fosters innovation, speed, and impact. Prioritize speed of exec