Clinical Program Manager

Job DetailsJob Location: W Des Moines Office - West Des Moines, IA 50266JOB SUMMARY 

Pharmacist who manages clinical program design and associated clinical configurations, serves as clinical program manager for both internal and external stakeholders, and oversees and manages clinical opportunity generation and identification processes for assigned clients’ clinical programs.

ESSENTIAL DUTIES & RESPONSIBILITIES

Design and implement new clinical programs that align with client requests, network pharmacist capabilities, and company priorities
Implement and maintain clinical programs in accordance with CMS guidelines and regulations 
Provide clinical account management support to clients

Manage the clients’ clinical program setup and design
Respond to client requests related to executing clinical initiatives
Prepare and analyze clinical reports for assigned client accounts


Serve as clinical program data subject matter expert/coordinator to ensure client data files align with clinical program design
Collaborate with Clinical Operations, Product, Quality, and technology to develop new covered services and define requirements in alignment with clients’ expectations
Continually evaluate clinical reporting and define requirements for enhancements, as needed
Participate in national industry meetings, trade shows, and client visits, as needed
Provide clinical support in sales discussions with prospective clients
Answer clinical questions from the Network
Support Senior Clinical Program Manager product SMEs in various product areas

QualificationsKNOWLEDGE & REQUIREMENTS

Experience with MTM, preferred
Proficient in Microsoft Office products
Strong organizational and time management skills
Ability to work collaboratively and independently while managing multiple projects, assignments, and responsibilities
Excellent communication and interpersonal skills
Highly organized
Must be able to manage competing demands and multiple priorities, while maintaining a strong attention to detail
Solution-oriented
Excellent time management skills
Prioritization skills and goal setting
Adaptable to learn new processes, concepts, and skills
Ability to communicate across all levels of an organization, demonstrating professionalism and good judgment at all times
Travel Requirements: Domestic and/or International, up to 10% 

EDUCATION & EXPERIENCE REQUIREMENTS

Minimum years of work experience:   1 year
Minimum level of education or education/experience:   Choose education level

Pharmacy Degree (BS or PharmD)
Active pharmacist license in good standing with a state board of pharmacy

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Frequent sitting in stationary position at a desk
Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs
Occasional twisting of body
Occasional reaching by extending hands and arms in any direction
Occasional lifting, pulling, or pushing

What’s In It For You?

Medical, Dental and Vision Plans
Voluntary Benefits
HSA & FSA
Fertility & Family Planning Benefits
Paid Parental Leave
Adoption Assistance Program
Employee Resource Groups
Flex PTO for Exempt Associates & up to 15 PTO days in first year of employment for non-exempt associates
11 Paid Holidays
Corporate Wellness Program
401k Employer Match & Roth Option Available – immediate eligibility

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