Snow Tech Staff

About Sports Basement

Since 1998, Sports Basement has been more than a sporting goods store - we're a community hub offering the best brands at Basement prices, with giving back baked into our DNA. What started as a weekend-only shop in a San Francisco warehouse has grown into multiple fully stocked Bay Area locations, several newly opened Southern California stores, in-house snow and bike shops, a thriving rentals program, and a robust ecommerce website at sportsbasement.com. We've come a long way, and we couldn't be prouder of the company we've become.

Our Mission

We're here to help our communities shine a little brighter, live a little greener, and make the outdoors more fun and accessible for everyone. Because your gear is more than just stuff, and we're more than just a store.

Our Core Values

A lot of companies say they care about customers, community, and the environment. We do too - but what sets us apart is how we actually live those values every day. A few principles that guide us:

• Couches before profit
• Economical vs. Extravagant
• Volunteer vs. Donate
• Proximity vs Productivity
• O.K. is not O.K.
• Doers vs. Degrees
• Creativity before efficiency
• Autonomy before rules
• YES! vs. NO
• Safety before speed

Benefits

• Sports Basement offers competitive wages with real opportunities for advancement. Starting pay varies by location and experience - but the perks go well beyond the paycheck:
• Full health, dental, and vision coverage (full-time staff)
• Profit-sharing bonus pool
• 40% off our already low prices — for life (after 2,000 hours worked)
• A fully stocked kitchen with free breakfast, lunch, and/or dinner
• A free flight for every year-equivalent of hours worked
• Free skiing, camping, and biking trips through our Out of the Basement program
• Free use of rental gear
• 40% reimbursement on out-of-pocket costs for individual sports activities
• 401(k) plan
• Company ESOP retirement program
• Flexible scheduling for students

About the role

Reports to: Lead, Manager, Senior Manager, Assistant General Manager, and General Manager.

Salary:  $17-$22, non-exempt position. Specific starting wages are dependent on location and experience.Level 1

Hiring Specifics: Seasonal, Part-time and Full-time positions available. 

What you'll do

A Ski/Snowboard Tech keeps our customers' gear ready for the mountain and understands what makes Sports Basement's shop awesome and unique. You edge and wax skis and snowboards, mount bindings, and handle light repair work with care and precision. You follow the shop workboard to keep jobs moving and communicate clearly with your Lead and Manager on status and priorities. You work safely at all times and are comfortable and confident with the tools of the trade. You take pride in a clean, organized shop and in handing back gear that's ready to perform. Depending on the needs of the store, other duties may be assigned from time to time.

Customer Service

• Provide outstanding (WOW) customer service.
• Proactively improve your skills and product knowledge through SB/vendor training, product use, and participation in those activities.
• Customers find you approachable and are comfortable coming to you with questions, concerns, or issues.
• Be an expert in home zone/department and proficient in one other department to provide excellent on-the-spot customer service.
• Learn to implement SB's Security Policy.

Operations and Repair Work

• Edge and wax skis and snowboards to manufacturer and shop specifications.
• Mount bindings on skis and snowboards accurately and safely.
• Perform light repair work on skis, snowboards, and related equipment.
• Use shop tools and equipment properly and keep them in good working order.
• Inspect gear for damage or wear and flag issues to the Lead or Manager.