Sales Enablement Specialist

Overview

The Sales Enablement Specialist is responsible for ensuring the sales team has the tools and resources necessary to effectively and efficiently engage prospects and close deals. This role requires a mix of strategic thinking, content creation, project management, and data analysis to optimize sales performance. The ideal candidate will work closely with sales leadership, marketing, and operations to enhance sales productivity and effectiveness 

The successful candidate will report directly to the SVP Enterprise Sales. The position location is flexible, but the placement must be willing to travel as needed. .  

Other Key Relationships: 

• Enterprise Sales 

• Sales Operations 

• Medical Operations 

• Finance 

• Analytics 

• Technology 

• Marketing 

 

Responsibilities

• Sales Process Optimization: Develop and refine sales enablement processes, ensuring alignment with business goals. 

• Content Development: Collaborate with the Sales Leaders, Marketing teams to ensure sales collateral, pitch decks, and training materials align with brand messaging while independently developing customized sales support materials tailored to specific enterprise sales and account management needs.  

• Training & Onboarding:  Assist Learning & Development with onboarding programs for new sales hires, as well as ongoing training to enhance the skills of the existing sales team. 

• Technology & Tools Management: Optimize the use of CRM, sales engagement platforms, and other sales enablement tools to improve efficiency.  Develop processes to house external facing proposals, contracts and sales template. 

• Performance Analytics: Track key sales enablement metrics and provide actionable insights to leadership for continuous improvement. Deliver regular management reports with data insights to optimize performance against targets and other benchmarks. 

• Collaboration: Act as a bridge between sales, marketing, and product teams to ensure a consistent and effective sales approach. 

• Competitive & Market Intelligence: Conduct research and share insights on industry trends, competitive landscape, and customer pain points to improve sales messaging. 

• Upsell & Additional Services Support: Identify and assist in promoting upsell opportunities, including narrowing network access, securing preferred provider status, and integrating additional fee-based services. 

• Cross-Functional Collaboration: Partner with internal teams to ensure seamless service delivery to key accounts and coordinate issue resolution as needed. 

 

Desired Outcomes

• Drive sales efficiency and productivity through strategic enablement initiatives. 

• Provide actionable insights through data analysis to optimize sales processes. 

• Develop engaging sales content that enhances the effectiveness of sales presentations and client interactions. 

• Improve internal collaboration by acting as a key liaison between sales, enterprise account management, and other departments. 

• Support sales representatives with effective tools and resources to drive revenue growth. 

• Strengthen relationships with key enterprise accounts, ensuring their needs are met and opportunities for growth are maximized. 

• Enhance account retention and satisfaction through proactive management and strategic planning. 

Qualifications

• Two (2) years of experience in a sales support, marketing coordination, or administrative role, preferably within a sales-driven environment   

• Associates degree or equivalent combination of education and/or experience 

• Excellent communication and interpersonal skills. 

• Experience building sales tools, playbooks, training, and certification programs 

• Exceptional written and verbal communication skills 

• Ability to work cross-functionally and internationally 

• Experience in a sales or sales support role preferred 

• Creative and strategic problem-solving skills, flexible to operate in time-sensitive and longer-term strategic projects. 

• Strong organizational and time management abilities. 

• Expert in PowerPoint and proficient with other Microsoft Office products (Word, Excel, Project, Outlook). 

• Experience with CRM software and data manag