Technical Writer - (100% Remote)

Company Description

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all else.

Job Description

Roles and Responsibilities:

• Researches, writes, edits, and proofreads technical documents or sections of documents such as manuals, procedures, specifications, special reports, and any other customer deliverables and documents.
• Works with management, technical staff, authors, and subject matter experts (SME) to define documentation content, guidelines, specifications, and development schedules.
• Organizes, develops, drafts, revises, and edits detailed deliverables and documents for technical and non-technical audiences.
• Ensures technical documentation is accurate, complete, meets editorial and government specifications and adheres to standards for quality, graphics, coverage, format, and style.
• Assists in establishing style guidelines and standards for texts and illustrations.
• Maintains records and files of work and revisions.

Qualifications

Minimum qualifications include:

• Five (5) or more years of experience performing business and process analysis.
• Five (5) or more years of developing business requirements to include: process narratives, user stories and personas, use cases, business rules, business and system models, interface design and definitions, wireframes, data flow diagrams, and data mapping.
• Five (5) or more years of experience supporting release implementations, including creating and executing test plans and test cases.
• Ability to resolve requirements conflicts through effective stakeholder engagement.
• Experience developing presentations and presenting to clients.
• Ability to work effectively with others in a team-oriented setting.
• Ability to communicate effectively both orally and in writing.

Education:

• Bachelor's degree in a relevant field

Clearance Requirement:

• Must be a US Citizen
• Must have a public trust clearance or have the ability to obtain one.

Additional Information

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.