Sr. Manager Insights, HPC

No Relocation Assistance Offered
Job Number #171158 - New York, New York, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

Role Summary: 

The Senior Insights Manager will be primarily responsible for providing critical insights and project leadership to help accelerate the Home and Personal Care (HPC) innovation pipeline, ensuring strategic alignment and strong execution across global teams. 

This role involves tackling high-potential challenges-from building clear Innovation Pathways to managing the learning plans of transformational H2/H3 projects with lead divisions. 

Success in this role requires leveraging strong foundational insights and cross-functional management skills to synthesize learning plans, clearly articulate Pain Points/Jobs to be Done (JTBD), and deliver actionable recommendations that help shape global strategy. 

Responsibilities

• Explore innovation pathways against prioritized need states using insights to validate Jobs To Be Done

• Create a future focus, driven by people centricity and consumer obsession, to help anticipate consumer behaviors and trends that will shape the personal and home care categories, and connect them to actionable, strategic innovation opportunities, emerging technologies and benefits. 

• Lead the learning plans of Key H2/H3 Innovation Projects: Develop global learning plan and manage a selection of transformational H2/H3 innovation projects in collaboration with lead divisions. This requires strong project management, driving alignment, and providing hands-on insights support throughout the Innovation Golden Process from the exploratory phase onward.

• Translate Insights into Actionable Strategy: Clearly define fundamental consumer Pain Points and Jobs to be Done (JTBD) to directly enable the generation of strong value propositions and creative concepts. Apply Foresights techniques to unlock consumer needs that inform better innovation briefs.

• Manage Cross-Divisional Learning Plans: Coordinate and manage diverse learning plans across different divisions. Systematically synthesize disparate inputs into a cohesive story, delivering actionable, clear recommendations for the HPC leadership team.

• Champion Insights-Driven Innovation: Act as an advocate for and role model an innovation mindset, helping cross-functional partners apply people centricity leveraging need states effectively to drive the quality and speed of the innovation process.

• Drive the evolution and modernization of insights capabilities for the Home and Personal Care categories, infusing consumer insights with the analysis of real-time data and behavioural analytics (social listening, ratings & reviews, search, consumer feedback, etc.) to enable better and faster decisions on innovation.

• Collaborate with global and divisional marketing/insights, technology, design and packaging teams 

Required Qualifications:

• 7+ years of work experience in insights roles

• Deep People Centricity and Strategic Insights Acumen: