Application Delivery Lead

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Job Description:

Summary
The Application Delivery Lead is responsible for solution and implementation activities as assigned for the Ryder Transportation Management (TM) technology portfolio. Major activities include customer facing, solution documentation, solution estimation, solution design, solution configuration, problem solving and solution implementation. This position will be required to work closely with business partners and extended technology team to deliver competitive and quality distribution management solutions.

Essential Functions

• SOLUTIONS DELIVERY
  Translates business needs and objectives into requirements and project estimates.
  Enable competitive and quality technology solutions in response to business needs.
  Solution documentation
  Mapping documentation
  Solution configuration
  Solution modification design, test and delivery
  Design, develop, test and deploy complex SQL query statements
  Drive innovation and creative solutions to business challenges
  Assignments can include customer/enterprise change requests, customer projects, vertical projects, and technology projects
  Test planning and support
• PRODUCT MANAGEMENT
  Collaborates with business partners, external customers, and other IT functional teams to contribute to the product roadmap. The roadmap is the foundation for prioritization, resource planning, and investment
  Continue to develop domain expertise through project experience, industry publications/events, and self-learning
  Detailed knowledge of the Ryder Transportation  Management platform and technology offerings
• CUSTOMER
  Represent Ryder technology as the TM product subject matter expert in new/existing customer presentation/events
  Perform product demonstrations and solution training
  Customer Facing/Communication on product capability and assigned project status
• ADMINISTRATIVE
  Weekly status report on assigned activities
  Accurate and timely timesheet and project required reporting

Additional Responsibilities

• Continuous improvement and internal innovation
• Performs other duties as assigned

Skills and Abilities

• Well rounded knowledge of distribution/3PL industry to facilitate requirements discussion and troubleshooting efforts between business owner, Ryder customer, and IT development teams; including facilitating discussions around supply chain process implementations and/or improvements for integrated solutions
• Strong documentation skills as it relates to business requirements, functional design definition, and solution configuration
• Candidate must possess strong client facing skills and understand the mechanisms for building strong, long-lasting internal and external customer relationships, including the ability to generate results through influence
• Ability to conceptualize how systems need to be configured and used to solve daily business problems
• Problem solving; ability to solve complex supply chain challenges working in a team environment
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments (preferred)
• Ability to work with others to obtain results
• Possesses flexibility to work in a fast paced, dynamic environment
• Maintains a high degree of professionalism
• Leadership competencies Organizational Agility, Intellectual Horsepower, Dealing with Ambiguity, Integrity and Trust (preferred)
• SQL Experience
• Results driven
• Experience with Microsoft Office
• Experience with Visio: Data Visualization and Building diagrams/flow charts

Qualifications

• Bachelor's degree required in distribution management, supply chain, information systems, information technology, business

• Five (5) years or more in distribution / supply chain management experience. Experience in a 3PL/4PL environment preferred required

• Five (5) years or more in information technology and supply chain management systems required

• Five (5) years or more in supply chain technology project. Implementation of supply chain technology solutions required

• Five (5) years or more in use, configuration, or implementation of industry recognized distribution management solutions required

• Five (5) years or more in designing/coding custom user/system interfaces via C++., Java, Android, and PowerShell programming languages required

DOT Regulated
No

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