Jobs and Careers

AI/ML Principal Engineer

United Statesfull_timeVerifiedPosted 21 May 2026

About the role

Job Description

AI/ML Principal Engineer – Banking (Commercial & BPaaS - BOTS)

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the Role

We are seeking a senior product and commercial leader to define, scale, and monetize Agentic AI solutions/services for the banking industry across banking deposit/loans back office, banking call center, Core Conversion, IT ops, Security and Risk. This role is accountable for turning AI capabilities into market-ready products, client adoption, and measurable revenue growth. You will operate at the intersection of product, sales, and client engagement—owning the full lifecycle from concept through pilot, commercialization, and scaled adoption.

Key Responsibilities:

Market Leadership & Client Engagement

Establish and lead a Bank AI Working Council to co-develop solutions with clients
Drive client evangelization and convert early adopters into referenceable accounts
Represent the organization with industry analysts, at conferences, and in executive client forums

Product Commercialization & Adoption

Lead pilot and early adopter programs, ensuring successful transition to production deployments
Translate client feedback into targeted go-to-market strategies and sales plays
Build momentum from pilots to scaled adoption across banking segments

Market Strategy & Offerings

Analyze banking segments by size, AUM, and needs to define target markets
Develop solution packages tailored to specific segments with clear value propositions
Define total addressable market (TAM), spend potential, and pricing strategies

Innovation & Product Roadmap

Build and manage a pipeline of new capabilities and enhancements
Prioritize investments based on ROI, client demand, and revenue potential
Secure funding and drive alignment across stakeholders

Execution & Delivery

Partner with product and engineering teams to embed approved concepts into roadmaps
Drive build/buy/partner decisions and ensure timely delivery through established processes

Growth & Expansion

Lead market expansion strategy:
- Start with core banking clients
- Expand to non-core banks, payments clients, and enterprise segments
Scale offerings geographically (North America → international markets)
Ensure solutions are modular and deployable across varied client environments

Success Metrics:

Client & Market Impact

Launch a minimum of 3 pilot clients with defined scale or exit criteria
Secure 2+ referenceable banking clients with permission for external validation

Revenue & Pipeline Growth

Drive $25M+ in net-new annual contract value (ACV) within 36 months
Build a qualified pipeline of 20+ banks with a strong expected conversion rate

Product Portfolio Development

Develop a portfolio of validated product offerings with clear business cases
Demonstrate measurable client ROI within 9–12 months of deployment, including:
- Reduced cost-to-serve
- Faster cycle times
- Lower fraud losses
- Improved operational productivity

Qualifications:

Experience

12+ years in product leadership, strategy, or commercialization roles
Proven success launching and scaling enterprise B2B products, ideally in banking, fintech, or financial services
Track record of driving revenue growth from new product offerings

Skills & Capabilities

Strong understanding of banking and IT operations (core, payments, risk, compliance, or back office)
Demonstrated ability to translate emerging technologies (AI/automation) into commercial solutions
Experience working across product, sales, and engineering organizations
Ability to influence senior stakeholders internally and externally

Leadership Profile