CLINICAL CASE MANAGER (PROJECT IN-REACH MINISTRY)

Career Opportunities with Neighborhood House Association

About NHA:

The Neighborhood House Association is a non-profit organization. Head Start positions are funded in whole or in part by money provided through the State and Federal Government. Additionally, some Social Service Program positions may be funded in whole or in part through grant funds. Because positions and salaries may be funded through grants, and State and Federal funds ongoing employment will be contingent upon the continued receipt of these funds.


Our EEO Policy:

Neighborhood House Association Neighborhood House Association is an equal opportunity employer (Minorities/Females/Disabled/Veterans). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement.


Benefits:


Eligible employees receive the following benefits:

• 15 Holidays Days
• 401(K) Retirement 6% Match
• Paid Vacation and Sick Leave
• Tuition Reimbursement up $2,500
• 2 Personal Days
• Group Medical, Dental and Vision Insurance Agency-Paid Life Insurance and Long-Term Disability Insurance
• Live Well Program
• 4 Paid Days Annual Bereavement (Note Total of 5 days of bereavement leave per loss)
• Health and Dependent Care Flexible Spending Account (FSAs)
• Voluntary Benefits: Life and AD&D Accident, Short-Term Disability, and Critical Illness Insurance
• Free Employee Assistance Program (EAP)


**Medical and dental benefits are provided to regular employees who work a minimum of 30 hours per week.**


POSITION PURPOSE:
Under the supervision of the Project In-Reach Program Director, the Clinical Case Manager provides clinical care coordination and/or crisis intervention to individuals age 18+ with serious mental illness or co-occurring disorders 20-30 days pre-release and up to 90 days post-release as they prepare to exit detention facilities, including providing mental health assessments, individual counseling, case management, researching and organizing the necessary community resources in order to support client’s transition to the community; and performs related work as required.

EXAMPLES OF ESSENTIAL DUTIES:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
• Provides mental health assessments, case management and individual and group counseling;
• Performs crisis intervention as needed; assesses and identifies clients’ needs for supportive services, acts as a partner and resource, performing case management services and client advocacy by obtaining appropriate linkages for necessary or requested services (e.g., mental health, housing, vocational, employment, food, etc.) and following through to ensure service efficacy;
• Refers clients to clinical services which are provided pre-release;
• Collaborates with other service team members on client concerns;
• Requests assistance and guidance from management and professional staff when necessary to address client issues and problems; establishes and maintains contact with community resources to ensure continuity of care;
• Creates detailed documentation of client progress and performs various other administrative functions associated with the program; maintains client charts;
• Updates assigned clients’ progress notes, maintains daily log of clients seen and writes necessary communication;
• Transports clients to their needed linkage resource(s);
• Completes intake assessments, updated assessments, and other necessary paperwork, including service plans and service plan reviews; enters necessary data and information;
• Provides information, presentations and outreach to the community as needed;
• Upholds all Program Safety Policies/ Procedures and ensure that clients, staff and program facility are safe at all times;
• Other duties as assigned by supervisor.

DESIRED MINIMUM QUALIFICATIONS
Knowledge of:
• Cultural and socio-economic issues relevant to providing appropriate case management services to special population groups, including Latino, African-American, and Transition Age Youth;
• Legal and ethical issues pertaining to delivery of professional services;
• Human behavior theory;
• Local community and mental health resources available to assist incarcerated clients;
• Group dynamic