Group Operations Supervisor (BAS)

Job Summary: The Software Engineering Supervisor is responsible for the day-to-day supervision, technical development, and work quality of a team of approximately 5-8 Software Engineers. This position assigns engineering work, reviews and quality-checks software deliverables, supports project execution, teaches and coaches engineers, develops new engineering talent, and ensures that software engineering activities are completed accurately, consistently, and in alignment with company standards and project requirements.

This role combines technical leadership with direct people supervision and serves as the primary point of coordination between Software Engineers, Project Managers, field teams, operations leadership, and customers when software engineering support is required.

Responsibilities:

• Directly supervise, coordinate, and manage the day-to-day activities of a team of approximately 5-8 Software Engineers.
• Assign projects, tasks, and priorities to Software Engineers based on project requirements, workload, schedule, engineer skill level, and development needs.
• Review, quality-check, and approve software engineering work products, including controls databases, graphics, programming, integrations, sequences of operation implementation, documentation, commissioning support materials, and system backups.
• Provide technical direction and support for the development of specialized software required for complete integrated building automation systems, energy management systems, and related customer solutions.
• Ensure software work is completed in accordance with project specifications, design intent, applicable standards, customer requirements, and company quality expectations.
• Coach, teach, and mentor Software Engineers through regular feedback, technical training, project reviews, and hands-on support.
• Develop new engineers by creating learning plans, assigning appropriate work, reviewing progress, and helping them build technical, troubleshooting, documentation, and customer-facing skills.
• Support Level I and Level II Software Engineers by providing timely supervision, reviewing communication, monitoring progress, and ensuring questions or issues are resolved quickly.
• Serve as an escalation point for complex programming, graphics, integration, networking, commissioning, or operational issues.
• Monitor project schedules, engineering deliverables, and resource availability; communicate resource constraints or project risks to management as needed.
• Coordinate with Project Managers, Design Specialists, Operations Managers, field technicians, commissioning teams, service teams, and sales teams to support accurate estimating, design, installation, startup, commissioning, training, and project closeout.
• Support installation and startup personnel with adjustments to software as required during static and dynamic startup and commissioning activities.
• Provide information and support for other contractors on project sites when required to resolve coordination or operating issues.
• Promote consistency in software engineering standards, naming conventions, graphics standards, documentation, backups, and project turnover requirements.
• Verify that proper backups, as-builts, facility performance software, and project documentation are in place before transition from Operations to Service.
• Participate in customer or internal meetings when technical leadership, project recovery support, or supervisory input is required.
• Complete and review timesheets, project updates, service work orders, and other paperwork required for the position in an accurate and timely manner.
• Identify recurring technical or quality issues and recommend training, process improvements, or corrective actions.
• Support recruiting, interviewing, onboarding, performance feedback, and development planning for Software Engineers as requested by management.
• Other duties as assigned.

Supervisor Duties:

In accordance with applicable Company policies/procedures and Federal/State laws, will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Required Qualifications:

• Minimum of a 4-year Bachelor’s degree in Mechanical, Electrical, HVAC Controls Engineering, C