Medical Assistant

Your job is more than a job

Why a Great Place to Work:  

You’re more than your job. Everyone is. And that’s what makes you great at your job—all the little extras you bring to work every day, the things that make you you. At LCMC Health we value those things about you, because we know that all those little extras add up to extraordinary. And we’ve built a culture that supports and celebrates the extraordinary. You’ll see it when you come to work here, in the spirit of our places and the faces of our people. And every patient we heal, every family we comfort, every life we improve is the outcome of countless little extras adding up to an extraordinary result. Join LCMC Health, and you’ll find that our everyday makes it easy to live your extraordinary.  

Essential Function:  

The Medical Assistant provides both clinical and non-clinical support to the physicians and mid-level providers. Assists physicians, providers and licensed staff in the management of patient flow and the environment of care, phone messaging, scheduling authorization of procedures, surgeries, deliveries and other duties that fall within the scope of non-licensed staff.    

Clinical:   

• Measures and records appropriate vital signs, identifies abnormal values and reports findings to the appropriate nursing staff or medical provider.   

• Assists with patient arrival to the clinic, schedules new and follow-up patient appointments and facilitates a smooth patient exit from clinic.   

• Recognizes emergencies and responds appropriately in adherence to organizational policy and procedure.   

• Provides comfort for patients with consideration of age and special needs.   

• Demonstrates a working knowledge of clinic equipment, including preparation of equipment, testing of equipment for safety prior to use on patient, cleaning and disinfecting of equipment (between patients and at clinic’s end) according to hospital policy.   

• Maintains linens, supplies, equipment for clinic use and stocks exam rooms/tables appropriately.   

• Properly collects, prepares, secures laboratory specimens for testing and/or transport when necessary.    

Documentation:   

• Documents appropriately in the patient medical record according to established departmental guidelines.   

• Properly navigates Electronic Medical Record to obtain laboratory and radiology results, outside medical records, updates patient demographic data and schedules follow-up appointments.   

• Prepares safety reports when warranted or as directed by the Clinic Manager/designee.    

Professionalism and Support:   

• Demonstrates honesty, promptness, dependability, courtesy, and respect in interactions with patients, caregivers, customers, co-workers, and staff.   

• Consults and keeps clinic manager informed of clinic activities, requirements, and problems.   

• Demonstrates ability to manage patient and/or co-worker complaints in a calm, positive, non-judgmental manner, and reports these events to clinic manager on a daily basis.   

• Maintains strict patient confidentiality exemplified by discussing issues only with appropriate persons and in a place and manner.    

Safety and Infection Control:   

• Implements