Senior Internal Communications Specialist

Company Description

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

With fifteen years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Job Description

Reporting to the Senior Manager, Employee Engagement, the Senior Internal Communications Specialist will partner with business leadership and People & Culture team stakeholders to design and deploy innovative, engaging, and impactful programs in support of Zscaler’s Employee Value Proposition and Internal Communications. The Internal Communications Manager will be a core contributor to ensuring Zscaler is recognized as an employer of choice, and that employees have access to the information they need to do their best work.

The ideal candidate will be a hands-on leader with a deep understanding of internal and executive communications and employee engagement, and a track record of designing and deploying innovative solutions that generate results. This position requires an ability to think strategically about problems as well as a knack for tactical execution.  

Responsibilities:

• Work closely with the Senior Manager, Employee Engagement, business leadership and People & Culture team stakeholders to define and communicate Zscaler’s Employee Value Proposition and Employment Brand
• Collaborate with key business and People & Culture team stakeholders to amplify workplace culture and translate strategy via internal communications that motivate and engage
• Manage and deliver People & Culture team communications strategy including the Zscaler intranet and people program communications, in partnership with the Senior Manager, Employee Engagement
• Own and manage internal communications infrastructure and key channels
• Contribute to planning and executing department and/or company meetings such as All Hands

Qualifications

Minimum Qualifications

• 5+ years’ experience with internal corporate communications or culture communications, preferably in the technology space; providing internal communications guidance to and influencing leadership, devising communications strategies and maintaining good judgment 
• Must have a writing samples (preferably Change management, culture storytelling with emotional connection)
• Track record of building robust communications and change management programs that deliver results
• Exceptional writing and editing skills and a proven ability to keep stakeholders informed and included in a way that builds trust
• Strong organizational skills and attention to detail while managing a complex workload

Preferred Qualification

• Experience developing an Employee Value Proposition for a global high-growth brand
• Excellent business and People Operations acumen; comfortable navigating ambiguity and thriving in a rapidly changing, global, fast-paced environment
• Proven ability to think strategically and to translate strategic directives into tactical initiatives
• Able to proactively anticipate communication needs while also responding to developing situations

This is a hybrid position in our San Jose home office

Additional Information

What You Can Expect From Us:

• A fast paced and highly energetic culture that thrives on exceeding client expectations
• An environment where you will be working on leading edge technologies and architectures to address complex business problems
• A fun, passionate and collaborative workplace, that operates as a start-up with a high degree of respect and integrity for one another
• Competitive salary and benefits, including equity

Why Zscaler?

• Zscaler is the world’s leading software-as-a-service security pl