Jobs and Careers
CL

Product Support Specialist

Clay
New York, United Statesfull_timeVerifiedPosted 21 Jun 2026
💰 $100,000/yr($80,000/yr$100,000/yr)

About the role

About Clay

Our mission is to help organizations turn any growth idea into reality.

We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.

In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.

In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round, for our customers, agency partners, and club members.

Some things to know about us:

  • Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.

  • Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.

  • All employees can work for free with world-class coaches who specialize in creativity, management, and more.

  • Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.

  • Read about us in the NYT, Forbes, First Round Review, and more.

Hear from our employees directly on our Glassdoor page!

Product Support Specialist @ Clay

Our customers, ranging from enterprises to startups and SMBs, are among the most innovative operators out there! As a Product Support Specialist, you play a pivotal role in collaborating closely with our customers, ensuring they maximize the value of our product.

This role offers an exceptional opportunity for individuals with a passion for customer support and a strong technical background to excel. Your primary responsibility will be to address customer needs and provide exceptional support. Using your technical expertise, you will deliver tailored solutions to enhance the overall customer experience and bridge the gap between customer needs and our product offerings. As a front-line representative, you will also play a critical role in providing valuable feedback to our product teams, sharing insights on user experiences, challenges, and preferences.

What You’ll Do

  • Interact closely with a diverse range of customers, including enterprises, startups, and SMBs, providing hands-on support to help them maximize the use of the product.

  • Gather and analyze customer feedback to identify common issues and areas for product improvemen

Apply for this role

Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.

Apply Now →Generate Application Kit

Free account required — sign up in 30s

Company

Clay

View company profile →