Area Director of Revenue Management- CRO

Position: Area Director of Revenue Management

At Valencia Hotel Collection, our mission is to provide a truly unique experience, delivering the finer aspects of hospitality with exceptional service, executed by our engaged and empowered team. The goals and needs of our team, guests, and investors form the foundation of our culture.

JOB SUMMARY

The Area of Director of Revenue is a strategic leader responsible for developing and executing a comprehensive, cross-functional revenue strategy that integrates sales, marketing, operations, and pricing to drive long-term profitability across all channels. This role requires a data-driven, technologically adept, and customer-focused approach to revenue management, ensuring that all decisions are informed by market insights, AI-driven analytics, and loyalty program engagement.

Reporting to the Vice President of Sales, Marketing & Revenue with a dotted line to the Corporate Directors of Sales and Digital Marketing and two property General Managers, this position will manage two hotels and leads the entire revenue functions, aligning strategies across multiple properties while ensuring a unified "one vision" approach to revenue optimization. The ideal candidate is a transformational leader, skilled in breaking down operational silos and fostering a collaborative, forward-thinking revenue culture.

ESSENTIAL DUTIES & FUNCTIONS

Operational Responsibilities

• Develop and execute a comprehensive revenue strategy that aligns sales, marketing, and operations.
• Implement AI-driven forecasting models to anticipate demand fluctuations and optimize pricing.
• Oversee pricing and distribution strategies, ensuring maximum profitability while maintaining guest value.
• Monitor market trends and competitor performance to proactively adjust revenue strategies.

• Ensure seamless integration of revenue management systems and predictive analytics tools.

Managerial Responsibilities

• Lead weekly revenue meetings, ensuring data-driven decision-making across departments.
• Supervise the implementation of dynamic pricing models and revenue management technology.
• Break down departmental silos, fostering a collaborative approach to revenue growth.
• Provide strategic oversight on loyalty-driven revenue initiatives and customer-centric pricing models.
• Drive transformational leadership, influencing teams to adopt innovative revenue strategies.
• Establish and track key revenue KPIs, ensuring accountability and continuous performance improvement.
• Analyze booking pace trends, segmentation shifts, and competitive positioning, adjusting strategies proactively.

Guest Services

• Utilize guest data and insights to develop personalized pricing and promotional strategies.