LHGLI - Mobile Response Nurse Liaison

We are now offering a $5,000 SOB!

Location: Serving DCMC and ACMC

The Mobile Hospice Response and Liaison Nurse generates & facilitates patient admissions from hospital-based referral sources, promotes growth of admissions, performs clinical assessments of possible patients, and is responsible for meeting Gilchrist goals for successful relationships with area hospitals. Identifies needs of the patient and family and provides supportive care, care plan development, case management and education to hospital nursing and medical staff.

The Mobile Hospice Response and Liaison Nurse establishes and nurtures external professional relationships, maintains awareness of local medical markets, provides clinical assessments of prospective patients when necessary, and represents Gilchrist and its spectrum of services in a competent, professional manner consistent with the organization’s goals. Admits patients accepted into the Mobile Hospice Response beds and continues to case manage throughout the GIP hospital stay and will foster and collaborate with hospital staff on appropriate discharge planning.

Education:
Registered Nurse, Bachelor’s degree in Nursing, from an accredited institution.
Licensures/Certifications:
• Must possess current Maryland State license as a Registered Nurse.
• Valid driver’s license and safe driving record and an automobile that is insured in accordance with GHC requirements.
Experience:
Minimum of three (3) years’ experience required with hospice, home health, critical care, ER, oncology or medical/surgical experience.
Skills:
• Ability to market to and deal tactfully with customers (e.g. physicians, social workers, nurses, etc.), other possible referral sources, and the community.
• Excellent professional communication, negotiation, presentation and public relations skills.
• Self-directed with the ability to work with little supervision in a rapidly changing environment.
• Flexibility in scheduling and ability to manage multiple tasks simultaneously.
• Strong clinical assessment and documentation skills.
• Strong computer skills including, e-mail, EMR, Word and PowerPoint applications.
• Knowledge of the practice of infectious disease precautions, universal precautions and employs safe practices for self-protection
• Ability to coordinate with multiple departments including; admissions, IPU staff, hospital staff and hospice physicians.

Principal Duties and Responsibilities:
Account Management Responsibilities
• Actively develops and fosters area hospital referral source acceptance and allegiance to Gilchrist.
• Effectively implements strategies and tactics to increase admissions from referral sources.
• Maintains awareness of changing medical environment and industry competition.
• Represents Gilchrist with professionalism at all times & responds in a timely manner to referral source questions or requests for presentations.
• Maintains current knowledge of each facility’s discharge planning process and builds relationships with key institutional referral sources.
• Professionally and compassionately interacts with patients, families and hospital referral sources to explain end-of-life care services.
• Delivers effective “in-services,” “lunch & learns” and other presentations to relevant parties educating the medical community on Gilchrist, end-of-life care, hospice philosophy and other related topics.
• Maintains current knowledge of Hospice Medicare Benefit and other applicable insurance information and communicates related information when needed.
• Tracks success of liaison efforts, partners with other Admission & Business Development team members to discuss current procedures, and suggests improvements and new ideas for Admission and Business Development team and specific roles.
• Prepares for and attends required meetings and contributes valuable feedback and relevant suggestions.
• Ensures all HIPAA Privacy and Security Regulations, Medicare Conditions of Participation and all other Joint Commission and other regulatory/compliance requirements are understood and followed.
• Assists with “Share Days” for prospective employees and in orienting new nursing personnel to policies, procedures and practices of Gilchrist and the Liaison Nurse role.
• Performs job functions in a fiscally responsible manner consistent with GHC policies, mission and vision.

Liaison Duties and Responsibilities
• Performs eligibility and clinical assessment visits for patients and coordinates transition of patients to Gilchrist for their assigned hospital patients.
• Discusses clinical findings with hospital representatives when required.
• Explains Gilchrist services to patients and families in situation-appropriate manner resulting in the admission of appropriate patients and positive imp