Recycling Education Representative

Job Summary

We're seeking a dynamic and community-focused Recycling Education Representative to support municipal recycling and sustainability goals throughout Riverside County. The ideal candidate will have a background in environmental science, sustainability, public administration, education, or a related field, along with strong communication, presentation, customer engagement, and relationship-building skills. Success in this role requires the ability to multitask in a fast-paced environment, adapt to changing priorities, engage confidently with community stakeholders and elected officials, and work independently in both field and office settings. Candidates should be comfortable working a flexible schedule, including evenings and weekends, to support community events, outreach activities, and educational programs as needed.

Experience in environmental outreach, sustainability programs, public education, customer service, or municipal contract support is highly preferred, and bilingual skills are a plus. 

This is an excellent opportunity for someone who lives in the Inland Empire area who enjoys working independently, connecting with people, and making a meaningful impact through environmental education and sustainability initiatives.

II. Essential Duties and Responsibilities
 

• Thoroughly understands the WM contract; develops and implements programs to achieve and surpass contractual metrics.
• Understands which behaviors have the most impact on diversion rates/recycling outcomes and is able to make innovative yet credible and implementable recommendations to the wide variety of municipal stakeholders. Takes the lead in developing solutions; is a thought leader.
• Designs and delivers educational programs and presentations focused on achieving sustainability goals and driving awareness of WM efforts in the community. Is able to understand customer base and customize programs/presentations to customer needs.
• Conducts site surveys and waste audits in order to make credible recommendations to customers based on sound business rationales. Knows Area specific capabilities per district and ensures that recommendations are in alignment with operational capacity - current and planned.
• Understands customer needs and how to formulate suggestions and proposals in ways that meet customer needs. Has the WM product knowledge necessary in order to recommend upsell of other solutions that may meet customer needs.
• Uses WM knowledge and relationships to ensure flawless execution of WM service delivery.
• Has a deep understanding of WM’s overall business and strategy and demonstrates support of WM’s strategic goals consistently.
• Works as a team with Public Sector Sales to assist in creating overall strategy for the municipality and contract.
• Provide customer facility tours on an as needed basis
• Cultivates and improves community partnerships by attending and participating in public events, meetings and other programs on behalf of the recycling organization.
• Prepares and files various reports for internal and external use, such as recycling program analysis.

III. Qualifications 

A. Required Qualifications 
 

• Associate's Degree (accredited) in Environmental Science, Resource Management, Education, Public Administration or a related field, or in lieu of degree
• High School Diploma or GED (accredited)
• 2 years of relevant work experience (in addition to education requirement).
• Valid Driver License and reliable transportation

B. Preferred Qualifications 

Experience in environmental outreach, sustainability programs, public education, customer service, or municipal contract support is highly preferred, and bilingual skills are a plus.

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
 

PAY: The expected base pay range for this office/field position is $73,000 - $78,000 . This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

V. Benefits 
At WM, each eligible employee receives a competitive total compensation package that includes med