Analyst/Sr. Analyst - Slack Global Sales Programs

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Job Category

Operations

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Slack is looking for a strategic, results oriented Sr. Analyst with strong analytical and program management experience to join the Sales Strategy and Programs team. This is a unique opportunity to join a team passionate about a blend of long-term strategic thinking and operational execution. The role combines the creative process of crafting prescriptive programs and strategies, with the “business end” of operationalizing these programs with sales teams to ensure they are executed and produce results. The team works closely with executives and cross-functional partners as trusted advisors to drive large-scale impact and transformation across the GTM engine of Slack. In this role, the candidate will help define, shape, and deliver on GTM initiatives and programs, providing analytical insights required for successful execution. This is a high impact role, with quickly changing priorities and demands, in which the candidate will think strategically, arrive at a focused execution plan, and lead the plan to fruition.

What you will be doing:

• Help to define, drive, and deliver strategic programs in partnership with sales leadership team and functional teams

• Assist in reporting and operationalizing key performance metrics, developing reporting tools and dashboards to help drive insights and actions

• Frame and break down complex problems into key components, derive insights, and provide actionable recommendations to drive tangible business outcomes

• Act as a strategic thought partner to various members of Sales Leadership team, helping define and deliver on the sales strategy and program across the business

• Identify inefficiencies, implement change management solutions, and track progress through planning, process, and tool improvements

• Assist as a hub for cross-functional teams (including Sales, Product Management, Marketing, Business Development, and other internal groups, etc.), and facilitate collaboration towards achieving common goals and outcomes

• Define key performance metrics and targets, create reports and dashboards to derive insights into the health of the business, identify areas of weakness and present improvement recommendations to sales leadership

• Build executive-level presentations for both local and global leadership reviews; coordinate monthly pipeline reviews

• Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to fix root causes

What you will bring:
These skills and proficiencies will help ensure your success in the role:

• Leverage reports and data to gain qualitative insights into a business challenge

• Understand a salesperson’s mentality and what they need in a program to be an effective seller

• Structured project manager

• Able to lead multiple, challenging partners

• Understand all aspects of a sales play / program (from ideation to craft to execution to tracking)

• Creative approach to crafting compelling and engaging sales programs

• Effective networker that builds relationships across an organization

• Strong communicator, able to quickly think on your feet, and deal directly with senior sales leaders

• Able to look at your previous work, objectively evaluate it, learn from it, and adapt and improve

• Dependable and encouraging team player

What we are looking for:

• Some professional experience, ideally in consulting or sales strategy/business operations roles

• Experience with quantitative analysis

• Ability to translate sophisticated information into easily consumable insights

• Self-starter and high degree of motivation to go above and beyond the task at hand

• Excellent communications and presentation skills

• Experience with Salesforce reporting a plus

• Bachelor’s degree preferred

Accommodations

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