Associate IT Asset Specialist - Contract

At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose:

Under direct supervision, provides support to the IT Asset Management (ITAM) function by handling the operational tracking and management of the organization's hardware and software technology assets across the ITAM lifecycle.

Essential Functions:

• Track hardware and software assets as they navigate through the various stages of the asset lifecycle including requests, deployments, moves/add/changes, break/fix, reclamation, retirement and disposal.
• Promptly receive incoming inventory and maintain an impeccable workspace.
• Manage the receipt of hardware including inspection, validation, and shipment tracking.
• Provide support to key stakeholders related to hardware/software refreshes and upgrades, infrastructure capacity planning, hardware, and software contract renewals, and/or vendor-initiated software audits.
• Partner with desktop services and engineering to prep/build/configure laptops, desktops and mobile devices for new hires, break/fix, and upgrades.
• Prepare laptops, mobile devices and/or accessories for shipment to remote team members.
• Ensure stock is maintained with the items needed to keep employees productive.
• Interact with multiple internal customers and external vendors to provide quality customer service.
• Stays current on the latest industry technologies, trends and strategies.
• Assists employees, vendors or other customers by answering questions related to IT Asset Management processes, procedures and services.
• Completes work in a timely and accurate manner while providing exceptional customer service.
• Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.
• The above job description is a summary of job responsibilities and is not intended to be an all-inclusive list of duties and standards of the position.  Incumbents will follow instructions and perform tasks and other duties as assigned by their supervisor.

Minimum Qualifications:

• High school diploma or specialized training/ certifications or equivalent combined work experience, education, and training.
• A minimum of 3 months IT Asset management, IT inventory or computer technician or related work/ intern/ course experience is required.
• Effective analytical and decision-making skills to determine best solutions for situation.
• Must be able to communicate with various levels of employees within the department.
• Proficiency with commonly used office software and personal computers may be necessary, depending on assignment.
• Must be US Citizen or US National only.
• Background and drug screen.

Preferred Qualifications:

• Prior banking/office/inventory/asset management experience
• Additional related education and/or experience preferred

Physical Requirements:

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work will require standing, walking, kneeling, bending and reaching to identify asset information on fixed hardware. Must be able to lift up to 50 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

The pay scale for this position in:

Phoenix, AZ in USD per year is: $24.04/hr. - $28.85/hr. ($50k - $60k/ yr)

This pay scale is subject to change and is n