Manager, Food & Nutrition Services

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Get ready for something amazing! Imagine this: generous paid time off, including 12 paid holidays. And that’s just the start of the incredible perks you’ll enjoy at Vivent Health. There is 401k with 100% employer match up to 5%, 12 weeks of fully paid parental leave, employer subsidized medical, dental, vision benefits, and gender-affirming care benefits. And that's not even scratching the surface. Our complete package also includes employer paid short and long-term disability, tuition reimbursement, certification, and licensure assistance, and so much more. We also offer benefits for part-time roles! 

But here's the real deal. Your journey with Vivent Health isn't just a job. It's a chance to join an organization dedicated to fostering a workforce that reflects diverse backgrounds, perspectives, and experiences.  This makes you a part of something bigger and enables you to have a meaningful impact in our communities and the lives of the amazing patients we serve. 

Here are a few highlights of what working at Vivent Health may offer you: 

• Equity Practices: Fair treatment, access, and opportunities for all employees, creating an environment where everyone feels valued, respected, and empowered to contribute.
• Professional Growth: Opportunities for professional development and advancement, along with training programs and events that promote cultural competence, unconscious bias training, and awareness.
• Collaboration on an inter-disciplinary team: Within our integrated HIV care and prevention model, we employ a high level of collaboration across disciplines. That means that, in your role, you will have the opportunity to be exposed to whole person-care across medical, behavioral health, pharmaceutical, research, and more!
• Delivery of quality patient care: Our integrated HIV care and prevention model is proven to help patients achieve positive health outcomes.

YOUR CONTRIBUTION:

Deliver Excellence. Oversee with Integrity. Drive Progress. Exceed Expectations.

The Manager, Food & Nutrition Services is responsible for overseeing the day-to-day operations of multiple Food and Nutrition Services pantry locations within a designated region of Vivent Health’s network of integrated health centers. This position provides direct supervision to supervisors, coordinators, and food pantry assistants and ensures consistent, compliant, and high-quality service delivery across all assigned pantry locations. The Manager, Food & Nutrition Services implements department strategy, ensures operational excellence, and supports professional staff development. Food and Nutrition Services are a vital part of the Vivent Health Center, providing clients and patients with nutritious food that benefits their overall health, aids financial stability, and sustains connection to care. The Manager, Food & Nutrition Services reports to the Director, Food & Nutrition Services and serves as the primary operational leader for pantry services across multiple states.

OUR EXPECTATIONS:

Winning skills and behaviors for success.

Essential Job Duties

• Provide direct supervision, coaching, and performance management for Food and Nutrition Services Supervisors, Coordinators, and Assistants, dependent on staffing model, across multiple pantry locations.
• In conjunction with site staff and Volunteer Coordinator, train and oversee volunteers to ensure and maintain the smooth, effective and efficient functioning of pantry locations.
• Oversee and monitor daily food acquisition, storage, inventory management, distribution processes, home delivery services, and data collection systems to ensure consistency and compliance with Vivent Health standards and funder requirements.
• Ensure safe and sanitary operations across all pantry locations, including compliance with food safety regulations, proper equipment use, safe product storage, and ServSafe certification coverage requirements. Maintains records of safety and compliance standards.
• Conduct regular operational audits (virtual and on-site as needed) to ensure adherence to policies, procedures, and regulatory standards in collaboration with Director.
• Review and monitor site-level budgets in collaboration with the Director and Site Supervisors to ensure cost-effective procurement while maintaining high nutritional standards.
• Lead ongoing department meetings to promote communication, alignment, accountability, and sharing of best practices across sites.
• Support recruitment, onboarding, and training of Supervisors, Coo