Agentic Commerce Senior Manager l Consumer Goods & Retail

We Are 
 
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song 

Overview 

We are seeking a Senior Manager to help lead the delivery of agentic commerce and digital ecosystem transformation programs for Consumer Goods and Retail clients. This role sits directly below the Managing Director / Partner and will be responsible for translating strategic vision into actionable programs that modernize how our clients structure, distribute, and optimize technology products across digital platforms and emerging AI-driven ecosystems. 

As customer journeys evolve beyond traditional websites and apps toward AI-mediated discovery, conversational interfaces, and intelligent agents, organizations must modernize their platforms, product data, content ecosystems, and integration architectures. This Senior Manager will play a critical role in helping clients operationalize these changes by leading key workstreams across platform architecture, digital discoverability, content ecosystems, and AI-ready data infrastructure. 

You will lead multidisciplinary teams across strategy, technology, and experience disciplines to deliver scalable solutions that enable our clients to surface products across digital channels, partner ecosystems, and intelligent agent environments. The ideal candidate combines Consumer Goods & Retail industry expertise, digital platform strategy, and strong program leadership with an understanding of how emerging AI technologies are reshaping customer experiences. 

Job Responsibilities 

Platform & Ecosystem Strategy Delivery 

• Lead major workstreams that modernize how products and services are distributed across digital platforms and partner ecosystems. 

• Design and implement strategies that connect customer platforms with partners, marketplaces, and digital ecosystems. 

• Define integration approaches using APIs, service layers, and product data feeds to support scalable product distribution. 

• Lead solution development for platform modernization initiatives supporting future digital experiences. 

• Translate strategic client objectives into executable architecture, delivery plans, and implementation roadmaps. 

Machine-Readable Commerce Architecture 

• Architect schema and structured frameworks aligned to AI retrieval and reasoning models. 

• Ensure product, pricing, availability, policy, and review data are machine-consumable and consistently exposed. 

• Design entity-layer clarity that reduces ambiguity for LLM interpretation. 

Agent Communication & Execution Readiness