Hendrick Motorsports

Location: 4400 Papa Joe Hendrick Blvd, Charlotte, North Carolina 28262

 

Retail Operations Assistant

Company: Hendrick Motorsports
Location: Charlotte, NC
Position Type: Part-time (25-29 hours per week)

Position Overview:
Hendrick Motorsports, a leading NASCAR operation, is seeking a motivated and customer-focused Retail Operations Assistant to join our dynamic team. In this role, you will assist customers with merchandise-related questions, process sales, and maintain the store’s appearance. You will play a key part in ensuring a positive experience for our fans and customers by delivering excellent service and managing retail operations efficiently.

Key Responsibilities:

• Greet customers and assist them with their merchandise needs.

• Describe, recommend, and explain the use, operation, and care of products.

• Process sales transactions including calculating sales prices, processing payments (cash or credit), and issuing receipts.

• Maintain current knowledge of store promotions, sales, and policies regarding exchanges and returns.

• Keep the store clean, organized, and visually appealing for customers.

• Ticket, arrange, and display merchandise to attract customers and promote sales.

• Answer customer inquiries and resolve any concerns regarding the store and products.

• Handle merchandise exchanges, returns, and process sales contracts.

• Assist with inventory stock management and ensure products are properly displayed.

• Open and close cash registers, including balancing cash drawers and making deposits.

Skills & Abilities:

• Excellent communication skills with the ability to interact with a wide range of customers.

• Ability to work efficiently and independently, following store policies and procedures.

• Basic computer skills and the ability to learn new systems.

• Ability to maintain a professional, clean, and welcoming environment for customers.

• Strong attention to detail and organizational skills.

Qualifications:

• High School Diploma or General Education Degree (GED) required.

• Previous retail experience is preferred.

• Must be able to work part-time (25-29 hours per week).

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.