FIND YOUR FUTURE

We're excited about the potential people bring to our organization. You can grow your career here while enjoying first-class perks, benefits and a culture that fosters growth, innovation and collaboration.

Overview

The Manager-Clinical Engagement & Partnerships will support sales efforts through goals set by Reliance Rx leadership. They will also support non-clinical sales staff and oversee and manage Clinical Account Pharmacists, fostering supportive relationships with large practice specialist groups, effectuating home infusion nursing relationships, attending community events, and other duties as needed to promote Reliance Rx sales efforts from the clinical and account success perspective.  The manager must understand Reliance Rx products, services, distribution channels, the Reliance Rx distribution business, home infusion offerings, digital engagement tools, and payer networks. They will build relationships and be comfortable and confident in conducting meetings with physicians, consultants, and pharmaceutical medical affairs/field rep personnel. In addition, they will analyze potential client issues and needs and provide a solution to meet or exceed their expectations. The manager will provide weekly agendas and call/visit logs for regularly scheduled meetings with Reliance Rx Leadership. The manager may perform staff or specialty pharmacist duties if necessary.

Qualifications

• Bachelor’s degree in pharmacy or PharmD required. License to practice pharmacy in the state of New York required.
• Five (5) years of pharmacy experience, including two (2) years in specialty pharmacy required.
• Two (2) years of progressive leadership/management responsibility required.
• Strong leadership, coaching and mentoring skills with the ability to identify, address and resolve associate issues objectively and in a timely manner.
• Clinical knowledge of the health or social work needs for the population served, including DME and home infusion.
• Collaborative approach with direct reports and across other teams, with a high level of accountability for your own work and that of your team.
• Ability to interact effectively with physicians and other members of the health care team.
• Successful corporate sales/service experience required, preferably in a manufacturer sales or specialty pharmacy industry.
• Strong organizational, problem-solving, process management and analytical skills with proven ability to manage multiple priorities and bring projects to completion.
• Ability to win new business with track record of meeting or exceeding individual business goals and objectives.
• Travel required. Any Reliance Rx associate who uses a motor vehicle in the course of their duties representing Reliance Rx must be compliant with State Motor Vehicle laws and must follow the Policy that pertains to Driver’s License Requirements as a condition of employment.
• Strong Microsoft Office skills required; experience with ScriptMed Cloud preferred.
• Excellent verbal, written and interpersonal communication skills.
• Proven examples of displaying the Reliance values: Collaborative, Accessible, Results-Oriented, Empowering, Supportive.

Essential Accountabilities

• Provide drug information, perform clinical consultation and patient counseling, and communicate with physicians, nurses and patients.
• Assist in the development of drug- and/or disease-specific measurement tools to enhance reporting to all stakeholders.
• Contribute to any company RFP responses for product or payor access.
• Travel to conferences or industry meetings may be required periodically.
• Build a strong professional relationship between Reliance Rx and the national provider community to facilitate the acquisition of additional prescription volume; seek unique opportunities to further define Reliance Rx’s value proposition to its customers.
• Facilitate and oversee integrated provider portal access, use, and enhancements to align to Reliance Rx and provider practice efficiencies.
• Ensure new providers are engaged shortly after referral intake with defined materials and validate primary office contact, contact method, and assess business opportunities to triage to sales team.
• Meet with external partners periodically to review sales performance, define expectations, and perform gap analysis compared with competition.
• Maintain detailed records of all contacts and meetings; create reports and sales analytics when needed; provide backup documentation, call sheets, and other details on provider engagement as necessary.
• Develop and implement strategies to approach potential customers and increase prescription volume
• Meet with