Principal Product Designer (AMER)

Hi there!

Zapier is on a mission to make automation accessible to everyone, empowering individuals and businesses to be more efficient and productive. As our company continues to scale our mission to democratize automation, now with AI at the core, we're seeking a talented and experienced Principal Designer to lead our Design Systems. In this role, you will play a crucial part in shaping the future of our platform's design and user experience. You will have the unique opportunity to lead and define our design systems and contribute to the development of a cohesive design language that will drive consistency and efficiency across our products.

If you’re interested in advancing your career at a fast-growing, profitable, impact-driven company, then read on…

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About You

• Your expertise in product and UX design is outstanding. With over three years of experience as a principal designer or in a similar role, you have honed your focus on design systems and UI/UX design. Your impressive background attests to your ability to consistently deliver top-notch design solutions. You have a portfolio that showcases your mastery of design systems and your ability to create user interfaces that are user-friendly, visually captivating, and uniform in appearance. This portfolio is a testament to your creativity and your unwavering commitment to excellence in design.
• You have a deep understanding of design systems. You possess an exceptional grasp of how they play a pivotal role in driving consistency, scalability, and efficiency in product design. Your expertise lies in developing and executing contributor models for design systems, which not only fosters efficient collaboration but also promotes knowledge sharing among team members. By leveraging your skills in this area, you have the power to revolutionize the way we work together, creating a more streamlined and effective design process.
• Your expertise in interaction design, user-centered design principles, and information architecture is truly remarkable. With this comprehensive grasp, you have the power to create extraordinary user experiences that captivate and delight. Your keen eye for pixel-level detail and unwavering commitment to design quality ensures that every aspect is polished to perfection, leaving no room for compromise. You also have the unique ability to communicate and impart your advanced proficiency in layout, typography, and the organization of visual elements. Your talent for thoughtfully arranging visual components, selecting the perfect typefaces, and maintaining visual consistency brings a sense of harmony and elegance to your designs.
• You are a strong systems thinker. You think broadly and holistically and understand how all the pieces connect together. In doing so, you continually identify key gaps in the customer experience and opportunities for improvement.
• You are a clear and persuasive communicator. You demonstrate leadership level communication and interpersonal skills, with the ability to articulate design decisions and advocate for the importance of design systems within the organization.
• You leverage research and data. You understand when to use qualitative or quantitative methods, how to synthesize all the insights, and how to translate them into actionable plans. You communicate what you learn with your team, work with teammates to iterate on solutions and measure the success of your work.
• You are a skilled mentor, coach, and design leader with a passion and a track record of mentoring designers while at the same time growing your own skills. You've introduced and broadened design practices and enhanced design cultures. You plan and facilitate collaborative sessions, design jams, etc. with other designers and cross-functional partners to achieve the best results and get alignment on the team’s direction.
• Curious and adventurous with AI. At Zapier, we encourage everyone to embrace curiosity and a sense of adventure when it comes to AI. It's essential that we all understand the potential benefits of AI and how it can enhance our capabilities as a team. Let's keep exploring and discovering new ways to leverage this powerful technology.

Things you’ll do

• In collaboration with your PM and engineering leads, you will have the exciting opportunity to define and implement a highly scalable Design Systems contributor model at