Transient Sales Coordinator

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury services and seek for the best hospitality professionals worldwide. We are convinced that the Ladies and Gentlemen of The Ritz-Carlton are the most important resource in our service commitment to our guests. 

The Gold Standards serve as the foundation of the Ritz-Carlton brand and motivate us to be better every day. With this approach and the firm belief that our culture is the driving force of success, The Ritz-Carlton has earned an international reputation as a market leader in luxury hospitality. As part of our team, you will get to know our Gold Standards, such as our Employee Promise, our Credo, and our Service Values. We promise you that with us, you will have the opportunity to be proud of your work and your fellow Ladies and Gentlemen.

 

"We are Ladies and Gentlemen serving Ladies and Gentlemen"

 

The team of the The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position:

Transient Sales Coordinator Chef

 

Exciting projects include:

• Creation and management of contracts, presentations and sales reports
• Processing of internal as well as external customer inquiries
• Planning and coordination of sales events, trade fairs and exhibitions
• Processing and managing sales orders - ensuring on-time execution
• Preparing sales reports, including performance reports, forecasts and sales pipeline updates
• Scheduling sales meetings, appointments and travel
• Entering and updating lead information in the CRM system, and distributing leads to appropriate sales reps
• Conducting site inspections in English and German
• Supporting arrangements for VIP clients, providing genuine care for the guests
• Provide secretarial and administrative support to the transient sales team (filing, sending emails, typing) and to prepare sales related documents (proposals, contracts, welcome cards, CTQ entries)
• Collaborate with other departments to ensure seamless processes 

 

Helpful experience and know-how:

• a well-founded training in the luxury hotel industry
• Professional experience in the sales and in the luxury hotel industry is advantageous
• Very good knowledge of English and German in spoken and written language
• Ability to work independently, while being a supportive team player
• Strong organizational and time-management skills with the ability to prioritize tasks effectively
• High level of resilience and sense of responsibility
• A friendly, well-kept and professional appearance
• Professional behavior even in stressful situations
• Good MS-Office knowledge and knowledge of Opera software are advantageous

 

Our Benefits:

• Become part of the Top 1% of Hospitality Professionals: Stand out with your experience in a prestigious environment and among professionals
• Work in a 5-star environment: Enjoy working in a modern and luxurious workplace, equipped with high-quality amenities
• Excellent career opportunities worldwide: Benefit from great career prospects in 5-star hotels around the world
• Regular training & development opportunities: Take advantage of our ongoing training and in-depth development opportunities for professional and personal growth
• Motivated and supportive team: Work in a dedicated, friendly team that collaborates on achieving success
• Unique employee benefits: Enjoy numerous global perks such as hotel stays, Food & Beverage discounts, retail discounts, free uniform cleaning and meals, wellbeing and recognition programs, and many more benefits
• Competitive compensation: Receive an attractive salary, along with a guaranteed annual pay increase based on your performance

 

The statutory gross minimum remuneration for this position, based on full-time employment, is € 2.263,00 per month. A higher salary will be offered, depending on your qualifications and experience.

Our motivated and supportive team will be happy to onboard you and give you a warm welcome with a two-day Onboarding fro