Apprenticeship Administrator 1, 2 or Senior

Requisition ID: 17347

 

Join us in building a better future for Arizona!

SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.

 

Why Work at SRP

At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.

 

SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:

 

• Pension Plan (at no cost to the employee)
• 401(k) plan with employer matching
• Available your first day: Medical, vision, dental, and life insurance
• Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
• Parental leave (up to 4 weeks) and adoption assistance
• Wellness programs (including access to a recreation and fitness facility)
• Short and long-term disability plans
• Tuition assistance for both undergraduate and graduate programs
• 10 Employee Resource Groups for career development, community service, and networking

 

Summary

Facilitates, coordinates, and communicates activities of various joint apprenticeship committees. In conjunction with the Apprenticeship Administrator, consults with operations managers in developing short and long-term apprenticeship goals and objectives. Analyzes apprenticeship activities and training materials for multiple trades and guides subject matter experts (SMEs) through reviews and updates of curriculum. Prepares documentation and reports as needed for internal customers as well as external entities such as the State Apprenticeship Office, Department of Labor. Involves high degree of interaction with employees, management, executives, community and education leaders, and others. 

What You'll Do

• Lead Joint Apprenticeship Sub-Committee (JASC) meetings as assigned and represent the interests of SRP and workforce development. 
• Prepare and analyze regular reports on apprenticeship demographics, turnover rates, and other relevant metrics. Present findings to Joint Apprenticeship Corporate Committee (JACC) and members of Sr. Leadership. Provide actionable insights on the findings. 
• Analyze apprentice Training and Selection Processes to ensure adherence to Standards of Apprenticeship, SRP Policy, State and Federal Guidelines, and are up to date with industry best practices. Provide actionable recommendations to improve apprentice standards, training, and selections activities based on analysis findings. 
• Develop and analyze workforce planning data and create dashboards for apprentice trades.
• Using workforce planning data, collaborate with HR and management to predict future workforce needs based on business goals and industry trends. 
• Respond to disputes, complaints and appeals where SRP policies and practices may be challenged by outside agencies.
• Maintain accurate records, schedule facilities, and coordinate elements of assigned projects/tasks, for apprenticeship program.
• Identify and conduct apprenticeship outreach events.
• Schedule and implement apprenticeship selection activities. 
• Maintain apprenticeship files for all apprentices in accordance with Department of Labor and SRP standards.

What It Takes To Succeed

• Strong communication and customer service focus
• Strong analytical and project management skills 
• Excellent organizational, scheduling, and employee tracking abilities
• Exceptional computer skills and grasp of Microsoft applications
• Knowledge of Federal and State Apprenticeship Standards

Experience

Promotion to Level 2 requires a minimum of two years experience at Level 1; demonstrated capability to perform advanced and more difficult work as determined by the leader. Promotion to Senior Level requires a minimum of three years experience at Level 2; is fully competen