Sr. Manager, SAP OTC Architect - Foster City, CA

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

Sr. Manager, SAP OTC Architect

The Senior Manager, SAP OTC Architect is a critical role responsible for the overall solution design, implementation, and support of the enterprise SAP S/4 OTC business processes for both commercial and clinical operations. The role encompasses leadership of SAP S/4 Order Processing, Customer Maintenance, Pricing, AR, and Gross to Net processes, while managing the transition of Clinical Order Management from Oracle EBS to SAP S/4.

Essential Duties and Job Functions

Operations and Continuous Improvement Leadership

• Lead the design, configuration, and optimization of SAP SD and Gross to Net Solutions for Gilead's Commercial business

• Oversee production support for SAP OTC solutions supporting:

  • Trade Operations

  • Gross to Net processes

  • Government pricing integrations

• Manage and evolve the SAP Order to Cash global template for Gilead Commercial Operations

• Serve as System Manager for boundary applications supporting Order to Cash functions

• Ensure system compliance with enterprise guidelines

• Manage interim state of ERP Operations for APAC markets

• Drive the extension of SAP OTC Commercial global template for APAC markets adhering to localization requirements

Strategic Architecture & Innovation

• Partner with business and technical teams to architect effective SAP OTC solutions

• Define and maintain technology roadmap for Commercial and Clinical Operations solutions globally

• Recommend solutions and develop business cases aligned with future business direction

• Lead complex design and technical discussions

• Support creation of business architecture models for system interoperability

Stakeholder Management

• Build and maintain effective relationships with:

  • Global Business Process Owners

  • Business Engagement BAs

  • Business Engagement Domain Architects

  • ERP Solution Architects

  • IT build and run resources

• Develop trusted advisor relationships with senior leadership

• Coordinate with extended IT teams for:

  • Change control

  • Quality assessment

  • Testing

  • Deployment management

Basic Qualifications:

• 8+ yrs of experience with Bachelor's Degree (BS/BA) OR 6+ yrs of experience with Master’s Degree (MS/MA or MBA)

• 8+ yrs of hands-on work experience in Solutions Architect/Business Process Management role within the Biotech / Pharmaceutical industry

• Deep technical expertise in designing and configuring SAP SD

• Strong knowledge in the following areas:

  • Sales and Distribution

  • Billing

  • Pricing (complex pricing procedures) and output routines

  • Contract Management solutions

  • EDI Integrations

  • Government pricing solutions relevant to OTC

• Strong end to end business process knowledge in Plan to Deliver, Record to Report and Source to Settle functions

• Strong Service Delivery approach with demonstrated Commercial and Clinical Order to Cash functional domain experience

• Strong leadership/consultative, collaboration, and process improvement skills to facilitate alignment across multiple global geographies

Preferred Qual