Business Analyst

Job Description:

eRecording Partners Network is seeking a highly analytical, detail-oriented professional to serve in a hybrid role that blends Business Analysis, Quality Assurance, and Project Coordination. This position plays a critical role in driving successful implementation of features and enhancements across our eRecording platform by bridging the gap between business needs and technical delivery.

You will gather requirements, validate functionality, and coordinate the execution of initiatives — ensuring high-quality outcomes for both county and submitter-facing applications. This is a project-focused role, responsible for coordinating people and priorities without direct people management responsibilities.

*This is a hybrid role and will be required to work in either Minnetonka (MN), Pittsburgh (PA), or Tampa (FL) 3 days a week (Tuesday-Thursday)

In this role, some of the tasks you will be responsible for are:      

Business Analysis:

• Collaborate with product owners, internal teams, and external customers to gather and document clear, actionable requirements.
• Develop user stories, acceptance criteria, workflows, and supporting documentation that reflect the nuances of the eRecording process.
• Analyze and validate business needs with development and architecture teams.
• Serve as a subject matter expert on real estate document types, submitter behavior, and county-level recording workflows.

Project Coordination (No Direct Reports):

• Lead the coordination of multiple concurrent eRecording initiatives, from discovery through deployment.
• Maintain project timelines, deliverables, and communication plans.
• Serve as a central point of contact across internal teams (development, QA, support, product) and external stakeholders (customers, county offices, partners).
• Schedule and facilitate refinement meetings, demos, and status check-ins with transparency and follow-through.
• Proactively identify risks, manage expectations, and ensure stakeholder alignment throughout the project lifecycle.

Quality Assurance & Testing:

• Translate requirements into test cases and test plans, including edge cases and real-world scenarios.
• Execute manual testing to validate features, bug fixes, and performance against business needs.
• Coordinate and support User Acceptance Testing (UAT) with customers and stakeholders.
• Track, log, and retest defects and enhancements using tools like Jira or Azure DevOps.

To be successful, you will need:

• 3–7 years of blended experience in business analysis, software testing, and project coordination.
• Proven ability to communicate effectively with both technical teams and business stakeholders.
• Experience managing timelines and expectations for software-related projects, especially in a cross-functional environment.
• Familiarity with Agile or hybrid Agile delivery models.
• Comfortable using tools such as Jira, Confluence, Azure DevOps, or similar.

Preferred Qualifications that would be helpful:

• Experience in the eRecording, title, or real estate technology sector.
• Understanding of document types (e.g., deeds, mortgages, affidavits) and recording compliance.
• Basic knowledge of querying databases (SQL) or interpreting XML for validation.
• Familiarity with U.S. county recording practices and terminology.
• Experience supporting SaaS platforms or B2B integrations.
• Bachelor's degree in Business Administration, Computer Science, Information Technology, or related field

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The estimated pay range stated represents the typical pay range for this position or similarly employed employees or employees performing substantially similar work. Factors which may be used to determine the actual pay rate may include, but are not limited to, education, training or experience; seniority; merit and work performance; quantity or quality of production; regional differences in compensation; differences in local minimum wages, or ability and effort.

Position's Pay Range:

$80,000 - $95,000

Benefits may include: