Assistant Maintenance Manager - CapMetro

Knowledge and Experience:

• 7-10 years of heavy-duty vehicle maintenance experience with a keen focus on Electric Vehicles (EV) and other new energies.
• Minimum 5 years of maintenance experience in a public transportation environment at or above the supervisory level
• Bachelor’s or associate degree preferred; High School/GED diploma required
• Mechanical school certificate and/or ASE certification required; Master Certification preferred
• Computer skills including Microsoft Office, Vehicle Maintenance, and Inventory Management Software (multiple)
• Willing to work flexible hours to meet the needs of the business
• Valid driver license. CDL preferred
• Broad understanding of all mechanical systems related to transportation vehicles
• Familiarity with laws/regulations associated with the safe operation of maintenance facilities
• Ability to read, interpret and apply documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to organize and perform work efficiently; strong attention to detail and data-savvy
• Ability to work well with labor

 

Skills:

• Possess excellent communication, interpersonal and decision-making skills
• Will be fluent in English with excellent written and verbal communication skills
• Must be customer-focused with the ability to inspire your team with commitment and enthusiasm
• Will have the ability to identify and solve problems in a structured and analytical way

 

 Key Accountabilities:  

 Responsibilities

•  Ensures that Shop Safety policy, procedures and regulations are implemented, and a safe working environment is provided in all maintenance areas and working with the Safety Manager in conducting monthly Maintenance Safety Meetings.
• Coordinates with the Operations Department regularly to ensure vehicle readiness; implements corrective action / process changes necessary to maximize vehicle availability and minimize late pull outs.
• Ensures the implementation of a detailed Preventive Maintenance Inspection program for each vehicle type, the operating facility and equipment that is compliant with OEM, Client, and Keolis Standards.
• Ensures achievement of all maintenance-related contract performance standards set by Client (or Keolis) including type and timeliness of PMIs, miles operated between road calls, time “out of service”, missed service.
• Leverages intimate knowledge of contractual maintenance requirements, collective bargaining agreement, and maintenance P&L to direct operations in a compliant and fiscally responsible manner
• Utilizes performance measures on a daily basis to manage mechanic productivity, efficiency/effectiveness and accountability and implements continuous improvement plans to improve performance.
• Ensures compliance with Keolis’ Maintenance and Quality Assurance Policies and Procedures, including performance of PMI Audits.
• Routinely performs road call, “late pulls” and vehicle readiness root cause analyses and adjust PMI, vehicle servicing or other maintenance processes to prevent recurring problems.
• Ensure that maintenance technicians are trained on current operating procedures, are properly equipped, and motivated so that the maintenance program can be accomplished in a safe, timely, and cost-effective manner.
• Schedules employees for the department; ensures the effective supervision of mechanics and other shop workers.
• Conducts routine “toolbox” meetings to review shop operating, repair issues and administrative matters
• Responsible for hiring; discipline up to and including termination; approving salary increases or decreases; training and employee development; planning and directing the work; handling employee complaints or grievances; and handling performance reviews.
• Approves priority of maintenance and repairs based on availability of materials and parts and requirements of scheduled operations
• Oversees the development of efficient repair schedules; reviews repair cost estimates
• Coordinates work performed by outside vendors
• Controls and monitors inventory of parts, tires, lubricants and fuel (as required)
• Schedules and administers fleet maintenance, assists in troubleshooting problems with equipment.
• Ensures compliance on a day-to-day basis with State, Federal, Company and Client requirements.
• Participates in the development and administration of the operational and/or capital budget
• Works closely with location general manager and regional maintenance management providing status of maintenance and budget req