Hospitality Support Specialist (Regular, FT - Carnation, WA)

Description

About Girl Scouts of Western Washington

Girl Scouts of Western Washington is consistently and unapologetically committed to providing safe spaces for all girls* to belong. We build Girl Scouts of courage, confidence, and character who make the world a better place. Founded in 1912, our organization has been committed to meeting the needs of our youth members for over a century. We uplift all Girl Scouts in a supportive environment where they can discover their strengths and rise to meet new challenges—whether they want to climb to the top of a tree or the top of their class, lace up their boots for a hike or advocate for climate justice, or make their very first best friends. Backed by trusted adult volunteers, mentors, and millions of alums, Girl Scouts lead the way as they find their voices and make changes that affect the issues most important to them. They are the future leaders paving the way toward a brighter tomorrow. To learn more, visit www.girlscoutsww.org.

Girl Scouts of Western Washington values diversity, equity, and inclusion and we foster a welcoming, inclusive work environment. We are an equal opportunity employer, and we do not discriminate based on race, color, religion, age, national origin, gender, veteran status, sexual orientation (heterosexuality, homosexuality, bisexuality, and gender expression of identity), marital status, or the presence of any physical, sensory, or mental disability, or any other protected classification under applicable laws. 

*Girl Scouts of Western Washington uses the term girl inclusively to speak to everyone who identifies with the Girl Scout experience, which includes cisgender girls, gender-expansive youth, transgender youth, non-binary youth, gender nonconforming youth, genderqueer youth, and any girl-identifying human.

Requirements

About the Position

The Hospitality Support Specialist at Girl Scouts of Western Washington (GSWW) supports year-round camp program delivery and event coordination for user groups with reservations across GSWW properties. As a member of the Hospitality Team, this position facilitates classic camp activities such as archery, boating, team building, climbing wall, and challenge course. The role also assists with guest check-in/check-out, maintains program inventory, and provides operational support, including janitorial, kitchen, and event services. Based at Camp River Ranch, this position requires travel to other GSWW camps as needed and plays a key role in ensuring excellent guest experiences and adherence to safety standards.

This is a regular, full-time (40 hours per week), non-exempt, in-person role based in Western Washington, with a preference for candidates living within reasonable distance of the worksite in Carnation, WA.  While the full pay range for this position is $23.77 to $25.69 per hour, it will start at $23.77 per hour for the purpose of internal pay equity.

Girl Scouts of Western Washington offers an excellent work environment, meaningful mission-driven work and a competitive benefits package that includes employer-paid options for medical, dental, life/AD&D for employees. Additionally, access is available for our 403(b) retirement plan, as well as voluntary benefits that include vision insurance and flexible spending accounts. Our generous paid leave plan includes three weeks of vacation to start, sick leave, paid holidays, paid time off for personal development and volunteerism, and nearly two weeks of paid leave for our winter break! 

Essential Duties and Responsibilities

• Obtains and maintains certifications in camp program areas such as archery, small craft safety, lifeguarding, and challenge course facilitation.
• Delivers engaging, safe, and inclusive camp programs for internal and external groups, ensuring alignment with the mission and values of GSWW.
• Provides a positive and supportive experience for all guests through high-quality customer service and program delivery.
• Ensures all activities and work areas comply with safety standards set by the American Camp Association (ACA), GSUSA Safety Activity Checkpoints, and GSWW policies.
• Enforces safety regulations and emergency procedures during all program and event activities in accordance with GSWW and ACA standards.
• Collaborates with the Property Reservation Team to schedule program reservations; adapts to a variable weekly schedule based on guest needs.
• Maintains and prepares program areas and supplies in advance of scheduled reservations.
• Creates and manages “curriculum in a box” kits in partnership with Outdoor Program Managers to support outdoor