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Manager, Individual Leadership Coaching
IMPACT GroupChesterfield, United Statesfull_timeVerifiedPosted 18 Mar 2026
About the role
IMPACT Group is a certified woman-owned career coaching firm based in St. Louis, MO that focuses on relocation, leadership development, and outplacement solutions. Our team of 300+ is united on one idea: People can succeed professionally and personally even through difficult career challenges and transitions. We are building a better world by empowering people to find and grow great careers. As employees transition in, within, and out of a company, IMPACT Group coaching programs make a difference, helping people along their career path and move into desirable roles – working in their hometown, remotely or literally, anywhere in the world.
We’re on a mission to maximize human potential in an increasingly tech-enabled world. While partnering with companies of all sizes – large and small, national and global – our business model emphasizes the importance of human connections. Join IMPACT Group and you’ll be helping others move their careers forward!
Candidates in the Greater St. Louis, MO Area preferred, especially if they are able to occasionally come into the Chesterfield office. This is a US-based position available to candidates who reside in the following states: AL, CA, FL, GA, IL, MO, MI, NC, NJ, NY, TX, WA. This is a full-time, exempt position with benefits.
Job Summary:
Manages IMPACT Group’s individual coaching practice for individual leadership and executive coaching, collaborates on development of 1:1 leadership development programs, coordinates leadership development pre-sales support for individual coaching programs, provides coaching to leaders and executives and performs special projects.
Key Responsibilities:
Manages executive coaching practice
Coordinates leadership development pre-sales support for 1:1 coaching program sales
We’re on a mission to maximize human potential in an increasingly tech-enabled world. While partnering with companies of all sizes – large and small, national and global – our business model emphasizes the importance of human connections. Join IMPACT Group and you’ll be helping others move their careers forward!
Candidates in the Greater St. Louis, MO Area preferred, especially if they are able to occasionally come into the Chesterfield office. This is a US-based position available to candidates who reside in the following states: AL, CA, FL, GA, IL, MO, MI, NC, NJ, NY, TX, WA. This is a full-time, exempt position with benefits.
Job Summary:
Manages IMPACT Group’s individual coaching practice for individual leadership and executive coaching, collaborates on development of 1:1 leadership development programs, coordinates leadership development pre-sales support for individual coaching programs, provides coaching to leaders and executives and performs special projects.
Key Responsibilities:
Manages executive coaching practice
- Manage executive coaches, providing real-time performance feedback ensuring coaches deliver quality work per client and IMPACT Group specifications and keeps required documentation.
- Coordinate coaching guides and supporting materials for coaching programs.
- Manage quality management for programs.
- Hire, train, onboard and mentor coaches.
- Guide and advise coaches on troubleshooting issues and challenging coaching situations.
- Maintain open communication and positive relationships with coaches including hosting quarterly coach networking / development forum.
- Quantify and communicate results to client or to sales for delivery to clients.
- Maintain profitability / margins in executive coaching program, including setting coach rates, invoicing schedules and approving client invoices.
- Provide direct client support and maintains responsive communication for key Executive Coaching accounts.
- Oversee scalable coaching and LeaderQ, ensuring high-quality coaching experiences and measurable outcomes.
- Create delivery and program management processes for technology enabled programs.
- Develop and refine coaching frameworks, methodologies and best practices to ensure consistency, quality and effectiveness across coaches.
- Build, train and manage a network of geographically dispersed coaches, ensuring alignment with program standards and client needs.
- Establish metrics, reporting and analytics to demonstrate coaching impact and ROI for clients and internal stakeholders.
Coordinates leadership development pre-sales support for 1:1 coaching program sales
- Coordinate subject matter experts for sales calls when approved.
- Serve as subject matter expert as needed in sales processes; effectively consults, guides and influences clients to enhance program sales.
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