Senior Analyst, Operations

Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees.

Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals.  All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.

Job Summary:

This position will be responsible for overseeing several Operational Control processes associated with Annuity and Life products. Candidate will work closely with our BPO provider, external vendors as well as other areas within our organization such as Product, Treasury, Systems, Legal, Finance and Distribution. Candidate will be responsible for ensuring that all processes listed below are performed and maintained in accordance with internal and external guidelines.

Main Accountabilities:

• Prepare and oversee daily Fund Settlements.
• Perform NAV and Share reconciliations.
• Ensure accuracy of money movements and have signoff capabilities.
• Maintain professional relationships with Fund Managers and be a key contact for issue resolution.
• Review all SEC 22c2 requests and request transaction data from third parties as required.
• Provide secure data to Fund Managers for COLI and Magnastar.
• Oversee all questions and fund restriction requests from Fund Managers.
• Work with Legal and Fund Managers to resolve any fund restrictions, warnings, or trading requests.
• Perform daily bank reconciliations.
• Perform monthly GL transactional and balance reconciliations.
• Ensure accurate reporting.
• Ensure open items are cleared in a timely manner.
• Process DLMA Commission repayment processes.
• Periodically review Compensation payments for accuracy.
• Provide accurate responses to any Commission related inquiries.
• Oversee Agent Renewal and Appointment processes.
• Assist Delaware Life Regulatory Mailings: Fund Annual and Semi-Annual Reports, Fund Prospectuses and Product Prospectuses and Proxies.
• Ensure all mailings are sent correctly while meeting all regulatory requirements.
• Perform the Fund Manager Reimbursement Process for Fund Regulatory mailings.
• Liaison for Fund Management, Law and Compliance.
• Key contact for all audit requests (PWC, MAR, State and Internal Controls audit requests)
• Process invoice payments and tracking for all of Operations vendors.

Qualification:

• BA/BS degree in a related field or prior work experience considered. 
• 2+ years Fund Management, Operations or Commissions experience required. 
• Strong commitment to customer service and quality.
• Ability to successfully perform in fast-paced, high-pressure environment.
• Exceptional organization and prioritization skills, research and follow-up skills.
• Strong analytical and problem-solving skills, attention to detail.
• Strong written, verbal communication and presentation skills.
• Effective interpersonal skills.
• Proficient with Microsoft Office suite (Word, PowerPoint, Excel, Visio)
• Deep understanding of Oracle Fusion
• Ability to work independently and within a team setting with little oversight from manager.
• Strong Annuities / Life knowledge and or Industry experience in Financial Services or Insurance.
• Ability to multitask.

Benefits Highlights:  

Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package. Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options.  Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability, and to enroll in the Company’s Employee Assistance Program and other wellness initiatives.  Employees may also participate in the Company’s 401K plan, with matching contributions by the Company. 

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