Inside Sales Technical Support Representative - AMD/HP

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar:  
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.  

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.  

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!   

About the AMD - HP Inside Sales Technical Support Rep :  
MarketStar is looking for an Inside Sales Technical Support Rep to support our new AMD-HP Alliance team.  The ISTS will support the Inside Sales engagement with HP inside sales teams and customers as needed to demonstrate how AMD technology can support needs. The ISTS will have a special focus on pre-sales activity as well as provide development support activity as needed.  

Location: US - Remote 

What will you do?  

• Establish and maintain strong connections with key stakeholders to understand their needs and provide tailored solutions.  

• Identify and secure new business by showcasing the advantages of HP and AMD  to HP Inside Sales teams and potential customers.  

• Provide guidance on HP products, including workstations, desktops, and laptops, ensuring sales teams have accurate technical information 

• Work closely with inside sales teams to enhance their understanding of HP-AMD solutions, helping them position products effectively 

• Conduct training sessions for sales representatives, ensuring they are equipped with the latest product knowledge and sales techniques. 

• Support sales teams in addressing customer inquiries, providing technical insights, and resolving concerns 

• Collect and relay customer insights to sales, business units, and engineering teams to improve products and services.  

• Assist in pricing strategies, competitive analysis, and discount structures to support sales effortsOffer expert advice to sales personnel and customers on the evaluation, design, and development of AMD-based client solutions.  

• Collaborate with the sales team to identify customer needs and propose suitable HP-AMD products and solutions.  

• Coordinate with AMD and HP Sales, Architecture, Development, CTO, Business Unit, and other relevant teams to accomplish account objectives<