Patient Registration / Admissions Manager

Overview

Post Title:

Grade VI – Patient Admissions / Registration Manager

Post Status:

Permanent

Department

General Services Department

Location:

Beaumont Hospital, Dublin 9

Reports to:

General Services Manager Manager.

Salary:

Appointment will be made on Grade VI salary scale (€57,325 to €70,034 LSI) at a point in line with Government pay policy.

 

Hours of work:

Full Time 35 hours per week

Closing Date:

 

12 noon on 9th January 2026

 

Please note the hospital reserves the right to close the competition early should a substantial number of applications be received.

 

Introduction:

 

Patient access services across Beaumont Hospital include patient registration for scheduled and unscheduled care, main reception services including visiting, transport bookings for patients, staff and courier services. Staff in these areas are often the first people patients meet when they come to the hospital and as such they play a key role in ensuring a smooth patient journey.

 

Job Summary:

 

The Patient Admissions / Registration Manager will be responsible for the delivery of Patient Access services during core hours at Beaumont Hospital and will liaise directly with the Out of Hours Patient Admissions / Registration Manager to ensure a seamless service to patients.  He / she will provide leadership to patient access administration staff employed by Beaumont Hospital, ensuring that policies/ procedures and service level agreements are adhered to and in so doing ensure a quality service to patients and service users. In addition they will liaise as appropriate with any external service provider / externally contracted service providers.  The Patient Admissions / Registration Manager will be expected to contribute to the overall running and development of the department, keep senior management updated on all issues that affect the department or the hospital in general.

 

As the hospital transitions from the BHIS to the IPMs this post plays a core role in maintaining services and ensuring new systems are complied with and staff are adequately trained.

 

 

Responsibilities

Key Areas of Responsibility include but are not limited to:

Delivery of Patient Access Services during Core Hours. (35 hour working week, Monday to Friday, worked flexibly to meet the needs of the service. Occasional weekend or evening work may be required, mainly associated with downtime. It is expected that the post holder will be available mainly during core hours and that the flexi-clock system will be utilised).

Manage all administration personnel assigned to the Patient Admissions / Registration Manager during core hours, including but not limited to patient registration, main reception including visiting and transport services.

Be aware of and implement changes in relation to new legislation that may affect patient access procedures, financial assessment, data protection etc.

Work with finance to agree and implement procedures around financial assessment.

Work with Management Information and IT to agree and implement procedures for patient registration, data management, bed budgeting and accurate reporting of the hospital bed status.

Participate in hospital committees / working groups as required, especially in areas such as JCI Accreditation, IPMs training/projects.

 

Service Delivery:

Ensure service is delivered to all stakeholders in line with hospital policies and procedures and service level agreements.

Liaise with all stakeholders to ensure that services meet expectations. Stakeholders will include but are not restricted to; General Services, Patient Flow, Directorate Management Teams, Department Heads, Clinical Nurse Managers, Ward Clerks, Management Information, Information Technology, Healthcare Records and outside agencies such as HSE ambulance service and private ambulance services.

Ensure that resources both pay and non pay are used efficiently and that work practices are constantly evaluated to develop more efficient systems of delivery.

Ensure good communication within the patient access department by appropriate means including establishing regular staff meetings in line with the hospitals communication strategy.

Promote awareness of confidentiality and good record handling practices.

Motivate and guide individuals and/or groups towards organisational and departmental objectives.

Ensure that all operational activities