Sr. Staff Product Manager - Datacenter Core and Orchestration

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're proud to be one of FORTUNE's 100 Best Companies to Work For® and World's Most Admired Companies® 2022.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

Come join the Global Cloud Services team and work with a talented group of people building our next-generation Cloud Automation platform. Within Global Cloud Services, this team is responsible for providing a stable, scalable, resilient and secure Control Center through managing the Platform and Infrastructure Orchestration services, CMDB, ITOM Discovery, data governance & Security for ServiceNow Cloud.

We're looking for a passionate Sr. Staff Product Manager who can help us define product vision and provide thought leadership to our organization. 

What you get to do in this role:   

• Lead product strategy that sets us up for success as we look to grow to $16B+ in revenue
• Communicate product priorities and build consensus
• Assume leadership responsibilities as an accountable owner who is committed to the outcome regardless of the role or organizational boundaries
• Work with multiple global teams to guide projects through development and bring high-quality products to life
• Communicate complex problems into easily understood requirements and provide solutions
• Develop multi-mode communications that convey a clear understanding of the needs of different audiences
• Lead the promotion of efforts across different groups of team members, along with the ability to influence inside and outside of your team.

Qualifications

To be successful in this role you have:

• 10+ years of experience in product management focused on Cloud Platform and Orchestration Technologies.
• 3+ years of experience in a SaaS company preferably in ITOM space.
• Prior ServiceNow experience is a Big Plus.
• Strong prioritization skills and the discipline to focus on high impact activities
• Experience defining and capturing product requirements and transforming them into a product roadmap
• Deep curiosity about customer needs and a track record in building customer relationships and delivering customer-centric solutions
• Drive solution development through big-picture solution development
• Ability to work in a distributed team across the world
• Strong communication and interpersonal skills
• Exposure to new technologies like Containers, Kafka, Messaging Services etc. will be an advantage
• Bachelor's degree in a technical field (e.g., CS, CSE, EE) or relevant work experience in development, solutions architecture, or pre-sales engineering

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

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