Manager, Extended Stay Brand Operations

Wyndham Hotels & Resorts is now seeking a Manager, Extended Stay Brand Operations to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey.

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support.  Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more.  At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

The primary responsibility of the Manager of Extended Stay Brand Operations (MESBO) is to live and exhibit our “Owners First” culture. MESBO will work with the Senior Vice President, Commercial Operations to develop and execute the strategic plan and evolution of our extended-stay brands.
The MESBO will engage internal and external teams to evolve the extended-stay value proposition and develop the rollout plans for new initiatives. 
The role is hybrid, with in-office days Tuesday-Thursday. 

What you'll do

• Assist the Extended Stay Operations team with brand evolution/execution of multi-year roadmap.
• Create and update compelling PowerPoint presentations for internal and external clients.
• Regular brand standards review, updates, and execution.
• Secondary PIP review and approvals.
• Waiver assessment and approvals.
• Interfacing with Sourcing and vendors; working with AD&C team to evolve prototypes.
• Assist with FAC management (reporting, meetings, events, conferences).
• Overseeing brand investment programs.
• 10-20% travel with flexible work schedule.
• Work under pressure with extended hours/days when required to meet deadlines.
• Must be able to independently prioritize and schedule their own responsibilities.
• Excellent verbal and written communication skills required to effectively create and present material to various audiences.

You'll be successful if you have

• Ability to learn the extended-stay segment and how it differs from the transient segment; how to use this knowledge to drive the business.
• Exceptional verbal, written and presentation development skills required to effectively present material to audiences of all levels of seniority.
• Proficient at analyzing and organizing data consistently to execute meaningful messages during internal and external meetings.
• Proficient influencing skills to achieve operational results.
• Ability to effectively communicate up and down the chain of command to resolve issues.
• Fluent understanding of existing WHR tools & resources and ability to leverage them for the benefit of the hotel and management company teams.
• Builds on existing internal relationships and trust & provides feedback/solutions to leadership on hotel needs & challenges.
• Expert in independently prioritizing, organizing and managing time effectively.

Required Qualifications/Experience

• 2-5 years professional experience within a hospitality-related discipline; extended stay experience a plus; marketing experience a plus.
• 4-year university degree.
• A very high level of proficiency in Microsoft office including Excel, Word and PowerPoint.
• Previous experience working with Salesforce and related business tools.
• High level of literacy and numeracy.

Company Overview

Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,200 hotels across over 95 countries on six continents. Through our network of approximately 872,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like W